Packaging We take pride in packing well in order to protect your purchase. Other than cartons, we use all-new professional quality packing materials. The price of these has to be reflected in our shipping costs. |
Postage For your protection if your item is valuable we recommend trackable signed-for delivery. (UK: Recorded or Special Delivery. International: Signed-for, or Airsure, where available) Please ask us to add the cost to your invoice before paying. |
Multiple Purchases Where possible we will combine the postage on multiple purchases. Please wait for an invoice, which we will issue on the next working day. |
Contact Us We want you to be happy with your purchase. If you wish to contact us please use the eBay message service and not by telephone or direct email. That way we have a record of our contact with you. Our office is open Monday to Friday, 0830 - 1630 UK time. |
Your Feedback Our feedback score is very important to us. If you are not satisfied, please talk to us before leaving negative feedback. In particular, delivery issues take a long time for the carriers to resolve and are outside our control. |