We want to give you a hassle-free way to return anything, in case of returns the buyer shall pay for any returns made, either as a UK or an International customer. As long as it’s within 30 days of receiving your item you can return it for either a full refund or exchange. We require all items be returned in brand new condition, with ALL the original packaging And in a re-saleable condition. The parcel remains your responsibility until it arrives with us - remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.

We want you to be totally satisfied with your order, so if for any reason it’s not suitable we are here to help.

Please contact us to arrange a return and we will be more than happy to assist you in the best way to return the product(s).

Jas Auto Panels & Accessories Ltd
136 – 138 Melton Road
Leicester
LE4 5EE

Processing your return quickly is our priority and a refund / replacement will be done as soon as the item is returned to our warehouse. We aim to turnaround all orders within 2 working days and process a refund or dispatch your exchange within this timeframe. During festive and sales periods this may be extended slightly.

To maintain our service we only select the market leading couriers to deliver our orders.

All items listed on eBay will state an estimated delivery time, upgrade options are please contact us, should you require your order quicker.

We aim to despatch all orders received before 3PM GMT on the same working day however, provided we obtain all the relevant information to complete your order successfully to dispatch your order.

A select few items may have a longer lead time as they may be specially ordered from our manufacturers. In this case we shall contact you with this information.

Each item will state if delivery is free or if there is a charge.

TIP: You can also select the shipping country from the drop down box to give you a shipping cost to your specific country.

For any customers outside the UK mainland, Northern Ireland or Isle of Man, we can arrange, on your behalf, for your items to be delivered via a third party company within the UK who will then deliver directly to you. If you would like to make alternative arrangements for your delivery, please contact us via the eBay messenger.

If the item is sent via courier you will receive a tracking number in order to trace your parcel.

Should your order not arrive in the delivery time stated, please contact us so we can resolve any issue.

If upon delivery the item is damaged, you can refuse delivery. In all cases if the parcel is damaged and if you choose to accept it please sign for the item as damaged and report to us as soon as possible and at least within 12 hours of delivery.