Please read our camera/camcorder policy below which includes advice for buying a used camera/camcorder from us so that we can better your buying experience and minimize our returns.

 

We buy cameras in bulk and sell them at a substantially discounted price when compared to the same or similar model taking into consideration accessories, if any, that are included with a sale.  If any accessories are included with THIS camera/camcorder, an itemized list of the accessories included with THIS sale are described in our “Seller Notes” for this listing. If we list a camera/camcorder with no accessories or limited accessories, it is reflected in the listing price accordingly which again is a substantially discounted price.  If an accessory is NOT listed in our “Seller Notes” then it is NOT included with this sale and you should budget accordingly for any accessories you will want to use that are not included.  Accessories are (among others): wrist strap or shoulder strap, battery, battery charger, AC adapter, video cable, transfer cable, memory card or other media (MiniDV tapes, VHS-C tapes, MiniDVDs, CDs or Film), manual/instructions, software disk, camera bag or an original box.  Items that are sold as “Open Box” should have all the original accessories that were included when purchased new, unless noted.

RETURNS (ALL CAMERAS/CAMCORDERS):  If for any reason OTHER than a used battery not working, your camera/camcorder does not take photos/video, play/record/fast-forward/rewind (if it is supposed to do so) and you want to return it, set up a return and we will retest it upon receiving it back and let you know if there is any issue that was OUR responsibility and if we are at fault, you will be given a full refund.  Otherwise, YOU are responsible for return and original shipping charges and 20-50% of the item price to cover our costs and time.  We will NOT accept responsibility for original and return shipping charges because you neglected to read or misread our “Seller Notes” or policy or because you thought an accessory would be included even though it was not described in the “Seller Notes”.  If you set up a return for “Not As Described” due to what you feel is a missing accessory not mentioned in the “Seller Notes”, we will not accept the return or, if we do, we will deduct the original and return shipping costs as well as 20-50% of the item price to cover our costs and time once your return is received back after it has been retested.  We DO NOT OFFER FREE RETURNS just to give you time to use our device and/or return our device after you have watched or transferred your old media.  We also do not accept returns for cosmetic reasons as the cosmetic condition of cameras/camcorders is both described and shown in our listing photos. 

COSMETIC CONDITION DESCRIBED:  EXCELLENT = has extremely minimal if any visible wear on the exterior.  VERY GOOD = has some visible but usually minor wear such as scuffs or scratches on the exterior.  GOOD = has some obvious but common visible wear such as scuffs, scratches, scrapes or minor dents on the exterior.  FAIR = has a large amount of obvious wear such as scuffs, scratches, scrapes or minor dents on the exterior.

DIGITAL CAMERA/CAMCORDER BUYERS:  If you are buying a used camera/camcorder from us, in all likelihood, if a proprietary battery is included, that battery is used and we therefore cannot guarantee battery life or how long it holds a charge.  If your expectation is, if a battery is included, that an included battery will hold a charge for a long period of time and it doesn’t do so, we will NOT be sending you a replacement battery and therefore you should budget for that purchase separately in case it does not meet your expectation. Cameras that require non-proprietary batteries such as AA, AAA, CRV3 or 3V batteries are NOT included with the sale.

We test EVERY camera/camcorder for functionality (i.e. take a photo, record video, test fast-forward, test rewind, and test playback) and charge the battery (if included) to confirm it charges fully and if it does not charge fully and we include it the sale then we describe that it doesn’t charge fully in the “Seller Notes”.  Expect that if a battery is included and it is not otherwise noted, that it charges fully, however, we have no idea how long it holds a charge.  How long a battery “holds” a charge will depend on how used/old the battery is and since we buy in bulk we have no history on the battery.  IF YOU OPEN A RETURN FOR A USED BATTERY RELATED ISSUE, WE WILL NOT ACCEPT THE RETURN.  Used batteries do not function like new. Unless this listing includes a NEW battery, if this camera/camcorder includes a used battery we are only including it because it charged for us fully.  Our advice is to plan to purchase a replacement battery separately and our cheap price being offered gives you plenty of room in value to make that purchase separately (we do not sell NEW accessories).  That same philosophy goes for any other accessory you may have to purchase that may not be included in this sale such as a video cable to connect to a computer or TV.  If a video/transfer cable is NOT included and if it is your plan to connect this camera/camcorder to another device, budget to purchase that accessory separately.  All cameras/camcorders are tested and working prior to posting them for sale.  We DO NOT guarantee used batteries.

With some cameras/camcorders, in the time since they were purchased new, previous owner(s) may have already replaced the proprietary battery and/or charger with a generic battery/charger because over time batteries/chargers become less reliable.  When we test cameras/camcorders prior to listing them, we use the exact accessory that you will be receiving (i.e. the generic charger if it’s generic) to charge the battery to ensure that both camera/camcorder and battery combination work together if they are included.  We cannot take responsibility if you order/use the wrong accessory type such as a wrong battery for your camera/camcorder that you have purchased.  Please be careful that if and when you order accessories, you order accessories for your specific camera/camcorder make and model.  You cannot expect us to incur original and return shipping costs for returns when an accessory you purchased (including batteries) does not work.

FILM CAMERA BUYERS:  If you are buying a used film camera (with or without a lens) from us, we do not include a battery since those batteries are typically not proprietary and can easily be purchased for cheap separately.  Film camera buyers should budget for a battery purchase separately.  We test every film camera for shutter, flash, meter and lens function (if applicable) ONLY and we do so without film.  We will only accept a return if the shutter, flash, meter or lens is not working unless we stated it wasn’t in the “Seller Notes”.

MiniDV / Compact VHS (VHS-C) BUYERS:  If you are buying a used MiniDV or VHS-C camcorder and are trying to use an old MiniDV / VHS-C tape, your old tapes frequently deteriorate over time and may not play/record/fast-forward/rewind like a new tape and if used in our camcorder can cause damage internally to the camcorder you are buying from us.  If you stick an old tape in our camcorder sold to you by us and your tape is not working correctly and afterwards then try to return our camcorder because your tape(s) did not work properly for you, YOU will be responsible for the return shipping and original shipping costs plus 20-50% of the item price to cover our costs and time.  We retest ALL returns with new tapes (in the same way we test prior to posting) and if there is any issue with the device that we feel you should not be responsible for then we will refund your shipping charges and item price back to you.