• All items are dispatched from our warehouse in Sydney, Australia.
• Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
• Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed.
• We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
• Some products may be dispatched in more than one carton.
We accept returns.
Please contact our customer service team immediately if :
• You changed your mind and wish to request a return
• Your product was damaged during transit
• You are not satisfied with any product that you have purchased.
If the delivered item is damaged,please contact us ASAP to discuss a refund,repair or replace ment.
• Your product was damaged during transit.We will ask you to send us a photo of any damage for our records to assist.
• If you received wrong or defective products, please take photos and contact us to replace or resend. We will cover the delivery cost.
• Please note if you change your mind for any reason and you wish to return your item,you can take good care of the item before returning it to us,you will get a full refund for the item.
Payment
• We could only accept Paypal payment, you could use credit card or debt card via Paypal also.
• Sometimes the payment system may have problems so we cannot receive your payment immediately. If you found we didn't ship your item on time, we will really appreciate it that you choose to contact us first before leaving us any bad feedback, because we will check your payment and solve the problems for you ASAP!
• Please note that colors may vary slightly from images because of various factors like lighting, monitor, manufacturer batch color variation.
• If you receive only one product, or you don't receive a package, or the product is damaged.If you have any question, please feel free to contact us before leaving a comment.We will try our best to solve your concerns promptly and
efficiently.
• A wrong way for installation may cause the item shaking, please read the installation manual carefully before installation or contact the customer service for advices.
• Please take notice that the caution of fire when you use it.
Welcome to our eBay store.
Our company mainly runs business on home furnishing and furniture,our goal is that trying our best to provide high-quality,special and stylish products at the lowest price among the same-level goods to satisfy you.
We look forward to serving you, our customer, so take a look around our site and find the product that you want. You can put your trust in us!
Sincerely yours,
Lilith
• Feedback is very important to us. If you are dissatisfied for any reason, please donot be quick to leave negative or neutral feedback. You can contact us first time and we will work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.
• If you are satisfied with the product you received, please leave us positive feedback and 5 scores DSR.
• Once again thanks for shopping with us and feel free to check out our ever growing product range.
• All items are dispatched from our warehouse in Sydney, Australia.
• Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
• Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed.
• We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
• Some products may be dispatched in more than one carton.
We accept returns.
Please contact our customer service team immediately if :
• You changed your mind and wish to request a return
• Your product was damaged during transit
• You are not satisfied with any product that you have purchased.
If the delivered item is damaged,please contact us ASAP to discuss a refund,repair or replace ment.
• Your product was damaged during transit.We will ask you to send us a photo of any damage for our records to assist.
• If you received wrong or defective products, please take photos and contact us to replace or resend. We will cover the delivery cost.
• Please note if you change your mind for any reason and you wish to return your item,you can take good care of the item before returning it to us,you will get a full refund for the item.
Payment
• We could only accept Paypal payment, you could use credit card or debt card via Paypal also.
• Sometimes the payment system may have problems so we cannot receive your payment immediately. If you found we didn't ship your item on time, we will really appreciate it that you choose to contact us first before leaving us any bad feedback, because we will check your payment and solve the problems for you ASAP!
• Please note that colors may vary slightly from images because of various factors like lighting, monitor, manufacturer batch color variation.
• If you receive only one product, or you don't receive a package, or the product is damaged.If you have any question, please feel free to contact us before leaving a comment.We will try our best to solve your concerns promptly and
efficiently.
• A wrong way for installation may cause the item shaking, please read the installation manual carefully before installation or contact the customer service for advices.
• Please take notice that the caution of fire when you use it.
Welcome to our eBay store.
Our company mainly runs business on home furnishing and furniture,our goal is that trying our best to provide high-quality,special and stylish products at the lowest price among the same-level goods to satisfy you.
We look forward to serving you, our customer, so take a look around our site and find the product that you want. You can put your trust in us!
Sincerely yours,
Lilith
• Feedback is very important to us. If you are dissatisfied for any reason, please donot be quick to leave negative or neutral feedback. You can contact us first time and we will work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.
• If you are satisfied with the product you received, please leave us positive feedback and 5 scores DSR.
• Once again thanks for shopping with us and feel free to check out our ever growing product range.