Policy: |
CONDITION | New not in the original plastic covering but never been used. |
RETURNS | All sales are final. Please ask all questions before placing your bid or purchase. We offer a 3-day exchange policy only if the items sold are found to be incorrectly described. Exchanges must be pre-authorized by our Customer Service Department.There is no refund on Shipping and Handling. Some of the boxes and packing material show wear and tear, please bid accordingly. Some items come with the Manufacturer's Warranty Information. However all Items are sold WITHOUT WARRANTY and SOLD AS IS. PLEASE BID ACCORDINGLY!! Should you have any problems with your item, you must report WITHIN 3 DAYS FROM THE DATE OF DELIVERY. NO EXCEPTIONS. Since most of the items we sell are one of kind, we MAY not have replacements. Your first recourse is the manufacturer. Shipping and Handling is NEVER refundable UNDER ANY CIRCUMSTANCES and all returns are subject to a 20% fee. By Bidding you are accepting these terms. Please, only bid if you agree to these conditions. For more information, please visit our store and click on Store Policy for more details. The item can only be returned in its original condition for a full refund or replacement. You may receive a partial or no refund on used, damaged or materially different returns. |
SALES TAX | By law we are required to collect sales tax for items shipped to addresses in California. CA Sales Tax is 8.25% of the winning bid price. |
| Cancelled Order | If you win a bid and change your mind, you can either exchange your winning bid for another of our available inventory items, or you can pay a $10 restocking fee. If you choose not to exchange or pay the restocking fee we will recover the fees from eBay by filing a NPB report. For more information about NPBs please see eBay's help pages. |
INTERNATIONAL SHIPPING | Most items will be sent by Global Priority Mail. Buyer is responsible for any taxes that may be incurred in customs. Canada is also considered INTERNATIONAL SHIPPING. The Standard minimum rate is up to 1 pound of your order. An additional item charge applies only if the weight exceeds 1 pound. This is due the fact there USPS charges pick-up charge for the international shipping, in addition to the postage. Please see Store Policies and Shipping Info |
SHIPPING & HANDLING | Your item will be shipped via USPS/UPS/Federal Express Ground, depending on the weight and your request. Most flatware pieces are shipped via USPS |
PAYMENT INSTRUCTIONS | A full payment is due within 3 days from the date of purchase. |