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Your order will be shipped out within one business day of receiving payment and you should expect to receive it within 1-6 business days (Monday-Friday). Due to our bulk shipments UPS may not always perform an initial scan so the tracking updates may be delayed while the item is still in transit.
Shipping is via UPS for Canada and United States.
There are no custom charges for U.S customers.
To avoid any penalties, please contact us as soon as a problem arises. - We do not accept COD packages or FEDEX. - You MUST state on the returning document that the item is being returned back to seller for customs clearance purpose. The customer is responsible for any shipping charges, taxes, and/or duties. We take pride in customer satisfaction and that’s why our products come with a 100% fitment guarantee. Return shipping will be on the customer if ordered by mistake or ordered the wrong part. Please check with a licensed mechanic for the part you need before ordering.
Thanks for shopping with us.
First Choice Exhausts assumes no lability for catalytic converter failures related to engines not operating within its original specs or vehicles with modified exhaust systems.
For the Warranty to be honored, you must provide:
Return the part with proof of purchase;
Reports of the failure from a licensed auto mechanic.
Proof of O2 sensors being replaced;
Diagnostic report and repair proof from the original cause of the first converter failure .
Many times, catalytic converter failure is a symptom of an issue somewhere else in the vehicle.
It is imperative that you fix the problem that caused your OEM catalytic converter to fail because if you don't, that same problem will likely destroy the replacement converter as well. The warranty that comes with a new replacement catalytic converter will not cover the type of damage listed below.
If your factory installed catalytic converter needs to be replaced, one of the problems below most likely contributed to its failure.
Engine Tune-Up Required
Engines in need of
service and older engines that burn oil due to worn cylinder walls,
stuck rings, and worn valve guides will produce by-products that can
foul the converter. When an engine is operating outside of the proper
specifications, wear and damage may be caused to the catalytic converter
as well as the engine itself. Incorrect air/fuel mixture, incorrect
timing, or misfiring spark plugs could lead to a catalytic converter
failure or worse.
Bad Spark Plugs or Spark Plug Wires
Spark plugs
that don't fire or misfire forces unburned fuel into the exhaust system.
Because the catalytic converter gets very hot, this unburned fuel can
ignite inside the converter and could result in a partial or complete
melt down of the ceramic catalyst.
Oil or Antifreeze Entering the Exhaust System.
When
oil or antifreeze makes its way into your exhaust system creates a
thick carbon and soot which coats and eventually clogs the air passages
in the converter's ceramic honeycomb catalyst. This causes two separate
problems. First, these carbon deposits stop the catalytic converter from
doing its job of removing harmful emission in the exhaust flow. Second,
When the pores become clogged in the ceramic catalyst, exhaust flow is
restricted which increases backpressure. This results in heat and
exhaust backing up inside the engine. The excess back pressure created can actually cause internal engine damage.
Your engine can actually pull burnt exhaust gasses back into the
combustion chambers and reduce the efficiency of the next burn cycle and
creating a loss of power and overheating of engine components. Worn out
piston rings, failing gaskets, faulty valve seals or even warped engine
components are all possible causes of this problem.
Unburned Fuel Entering the Exhaust System.
Ideally, the fuel that powers your vehicle is burnt up in the combustion
chamber. Any fuel that gets through the combustion chamber unburned
enters the exhaust system and can ignite once it reaches the catalytic
converter. This can over-heat the converter far beyond its normal
operating limit. and cause a Melt Down. Possible causes are an improper
fuel mixture, incorrect timing, bad spark plugs, a malfunctioning oxygen
sensor, sticking float, defective fuel injector or a faulty check
valve.
Oxygen Sensor Not Functioning Properly.
If your
oxygen sensor is no functioning properly it can send incorrect readings
of exhaust gasses to the vehicle's computer. The faulty sensor readings
can result in a improper (too rich or too lean) fuel mixture condition.
Too rich and the catalyst can melt down from fuel burning inside the
converter. Too lean and the converter will not be able to serve its
purpose changing hydrocarbons into safe elements. This may cause your
vehicle to fail the emissions test during the annual State Vehicle
Inspection.
Road / Structural Damage
The catalyst honeycomb
inside of a catalytic converter is made up of a lightweight,
thin-walled, fragile ceramic material. It is wrapped in a dense,
insulation mat. This mat holds the catalyst in place and provides some
protection against damage. However, broken exhaust hangers, off-road
driving , potholes, speed bumps or any impacts underneath your vehicle
can strike the catalytic converter causing a catalyst fracture. Once the
ceramic honeycomb is fractured, the broken pieces rattle around
breaking up into smaller pieces. As a result, exhaust flow is
interrupted and backpressure in the exhaust system increases leading to
heat buildup and loss of power. Corrosion, thermal shock, metal fatigue,
stress fractures and stripped oxygen sensor threads are some other
issues that may require you to need a replacement catalytic converter.
If you gennerally only take short trips around town in your vehicle and dont regularly drive long distances, your catalytic converter may not be getting hot enough to completely burn away the hydrocarbons. To prevent clogging the catalytic converter, take your vehicle for the occasional highway drive for 15 minutes or more. This will allow the exhaust to sufficiently heat up and burn off all of the deposits builtup in the catalytic converter.
All the shipping costs are under the buyer’s responsibility.
Please feel free if you have any other questions.