FEEDBACK
If you are not completely satisfied with your purchase, please don't hesitate to contact us!
RETURN POLICY
Warranty:
-
This item has a 1-Year-Limited warranty period from the date of the purchase. Warranty does not cover breakage due to improper installation.
Returns & Exchanges:
- We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from us. If you would like to Returns, Refunds & Exchanges, please contact us as soon as possible, indicating the reasons and problems
- The purchaser has 30 days to return the item from the date the item was received.
- Item(s) must be returned first before an exchange or refund.
- Shipping and Handling cost is non-refundable at all time.
- Note that a 15% restocking fee will be applied for returns, refunds and exchange item!
- All return items will require the PayPal transaction printout, which is the e-mail that PayPal sent you after you processed the payment. And always e-mail or call us before sending the package. Please allow 10-14 days for returns and exchange to be process.
Exclusions
- Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, or any modification to the item, will void the warranty.
SHIPPING & HANDLING
- We will use the carrier of our choice. We normally ship via USPS First Class w/ Tracking number. You will be notified once the tracking number is ready.
- We usually ship within 1 business day to any address in the United States. If the item was purchased on a FRI, SAT or SUN, the item will be shipped on a MON. If the item was purchased on a holiday, the item will be shipped on the next business day.
- We might or might not combine package for multiple orders depending on the pacakge size.
PAYMENTS
we accept the following payment methods thorough PayPal:
- Acceptable forms of payment are PayPal and all major credit cards.
- Sales tax will be apply to all Californian residence which is required by law.
- Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for undeliverable addresses.
CONTACT US
Office Hours: Monday to Friday, 10am to 6:00pm. Excluded holidays. 
If you have any questions on our product before or after winning the auction, please do not hesitate to contact our customer service support team by clicking "Ask seller question" from "Meet the Seller" section on the right top corner.
Your e-mail will be guaranteed reply within 24 hours, Emails on weekend and holiday will be reply on the following business day.
If you have a problem with your purchase, shipment, return/exchange, or any others, please e-mail us and let us solve the problem before leaving a negative feedback. Our customer service support team is here for you to ensure that you are satisfied.
FEEDBACK
If you are not completely satisfied with your purchase, please don't hesitate to contact us!
RETURN POLICY
Warranty:
-
This item has a 1-Year-Limited warranty period from the date of the purchase. Warranty does not cover breakage due to improper installation.
Returns & Exchanges:
- We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from us. If you would like to Returns, Refunds & Exchanges, please contact us as soon as possible, indicating the reasons and problems
- The purchaser has 30 days to return the item from the date the item was received.
- Item(s) must be returned first before an exchange or refund.
- Shipping and Handling cost is non-refundable at all time.
- Note that a 15% restocking fee will be applied for returns, refunds and exchange item!
- All return items will require the PayPal transaction printout, which is the e-mail that PayPal sent you after you processed the payment. And always e-mail or call us before sending the package. Please allow 10-14 days for returns and exchange to be process.
Exclusions
- Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, or any modification to the item, will void the warranty.
SHIPPING & HANDLING
- We will use the carrier of our choice. We normally ship via USPS First Class w/ Tracking number. You will be notified once the tracking number is ready.
- We usually ship within 1 business day to any address in the United States. If the item was purchased on a FRI, SAT or SUN, the item will be shipped on a MON. If the item was purchased on a holiday, the item will be shipped on the next business day.
- We might or might not combine package for multiple orders depending on the pacakge size.
PAYMENTS
we accept the following payment methods thorough PayPal:
- Acceptable forms of payment are PayPal and all major credit cards.
- Sales tax will be apply to all Californian residence which is required by law.
- Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for undeliverable addresses.
CONTACT US
Office Hours: Monday to Friday, 10am to 6:00pm. Excluded holidays.
If you have any questions on our product before or after winning the auction, please do not hesitate to contact our customer service support team by clicking "Ask seller question" from "Meet the Seller" section on the right top corner.
Your e-mail will be guaranteed reply within 24 hours, Emails on weekend and holiday will be reply on the following business day.
If you have a problem with your purchase, shipment, return/exchange, or any others, please e-mail us and let us solve the problem before leaving a negative feedback. Our customer service support team is here for you to ensure that you are satisfied.