• All items are usually sent with tracking and insurance  via an expedited service (DHL or Fedex) from April 2020. 

• We usually ship within 1 business day, but there may be a delay in unusual circumstances.

• Items should arrive within 1-2 weeks, or 10 business days.

• We offer bulk shipping discounts that are automated. For cards, each additional item ships for free. 

• Xeno-Gear-games is not responsible for customs/import fees to your country. 

• If there are are issues regarding shipping, whether it be loss or delay, please message us and we will assist as best we can.

• We are able to ship bulky items by sea in some cases. Please message for details.

Payment information

• We accept PayPal only.

• Payment is expected within 48 hours.

• We offer bulk discounts when purchasing 2 items or more.