SHIPPING INFORMATION

For Contiguous United States Shipping Information: - Economy Service (1-10 business days) For all contiguous U.S. packages take 1-10 business days depending on location. After your order shipped out, we will provide you with a tracking number that can be monitored at eBay order status. IMPORTANT: FedEx does NOT deliver to P.O. BOX. For AK, HI, VI, GU, PR, and Military Base Shipping Information: - USPS Priority Mail (2-5 business days, Military base might takes 20 business days)  For Alaska, Hawaii, U.S. Virgin Islands, Guam, Puerto Rico, APO and AFO package is shipped by USPS with tracking number. After your order shipped out, we will provide you with a tracking number that can be monitored at USPS website For International Shipping Information: - USPS International Priority Mail All international package is shipped by USPS International Priority Mail. Normally it takes about 14-28 business days depends on location and custom inspection time. After your order shipped out, we will provide you with a tracking number that can be monitored at USPS website Import duty, tax, and charges are not included in the item price or shipping cost. Those charges are the buyer's responsibility

CUSTOMER SUPPORT

eBay Message and Email: Our office hour is Monday to Friday from 8AM to 6PM PST. We will reply all messages and emails within 1-2 hour. During off office hour, we will try to reply all messages and emails within 3-5 hours. If you did not receive our reply message or email within 2 days, please check your junk/spam folder or please send us another message. 100% Satisfaction Guaranteed: As an eBay seller, We value all our customers and take our obligations seriously. If you are not entirely satisfied. Feel free to contact us using eBay message or email listed in the invoice. We are gladly to assist you. Return and Exchange: Not what you want? Change mind? NO PROBLEM. All items can be exchanged or refunded with a receipt within 60 days of purchase. An item must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 60 days after purchase.

WARRANTY INFORMATION

XtremeCoverPro Lifetime Warranty All product from XtremeCoverPro comes with limited lifetime warranty thru XtremeCoverPro manufacturer. If you have any issue with your purchase, feel free to contact us by email or eBay message anytime. Please keep your invoice/packing list for warranty claim. Warranty does not cover modification, improper use, wear and tear, nor weather damage. Customer is responsible for all shipping charge for warranty exchange. Contact us for more detail about warranty if you have question or concern.