If Your Order Does Not Arrive
We are regulated by Royal Mail's terms & conditions and they require a waiting time of 15 working days for the UK, 28 working days for the EU Please note Saturday and Sunday is not a working day. For other couriers, please contact us.
We understand the frustration that a delayed or lost item can cause but unfortunately, we cannot take any action until this time has passed. If you choose not to comply with our rules and peruse a refund by other means, regrettably you will be reported to eBay and unable to make any future purchases through our eBay store.