All blanket options are listed in inches. We encourage customers to use
these guidelines to best choose the blanket that will accommodate your
needs.
1) Pick the Solid Minky Color & Name Color from the drop down box.
2)
Pick the size that best accommodates your needs from the next drop down box. (Blanket sizes are
listed in inches to help you pick the perfect size needed).
3)
Personalization: During checkout type the name you want personalized on
your item in the "Note to Seller" box during checkout. Double check your spelling for accuracy. Names/Personalization will be created exactly as you enter it. (If you
use all capital letters for the name e.g. JOHN, we will use all capital
letters when we create your item). We do not send emails to verify
details and accuracy, unless we have a question regarding your order.
** Two and Three names (First, Middle, Last) will be created in two or
three lines. Initials are done Monogram style (First, Last, Middle,
with Last name initial larger than the other two initials) unless
otherwise requested. Personalization is centered in the corner on the solid minky side unless otherwise requested.
** Lovie sizes- are large enough for one name or initials only. Requesting more
than one name on this size will require your order to be placed on hold
until adjustments can be made (Upgrade to larger size blanket or modify
personalization to first name or initials only).
** Birth date, Stats, Verses & Sayings - Due to large amount of embroidery requested, A Baby Blanket size or larger must be purchased. Lovie & Security sizes are too small to accommodate the additional characters. Verses & Sayings MUST BE APPROVED BEFORE ADDING TO YOUR BLANKET ORDER, so that we are sure we can accommodate your request in advance or make any changes necessary.
** Name Proofs - Due to the large volume of orders we receive on a daily basis we do NOT send a "proof" of what your personalization will look like unless requested. If you are unsure about what font and would like to see the name if different fonts, please let us know. We are happy to work with you and send proofs to ensure your happy with how the name will look when finished.
Shipping:
Since
this item is handmade after purchase according to your details we need
time approx. 2 to 3 weeks to create your order. Items ship USPS, and you
will receive an email from Ebay with your tracking information. Please allow an additional 3 to 5 days for delivery once shipped. We have no control over any shipping delays that may happened after items ship. Items ship to the address listed on the order. Please ensure the shipping address is correct before placing your order.
Undeliverable items: Items returned as "Undelivered", will be shipped again at the buyer's expense. Refunds are not given for items that are returned as "Undeliverable" due to customer address errors. Items lost in transit or damage: A claim will be filed with USPS if applicable.
Returns & Exchanges:
We strive for customer satisfaction and want you to have the best experience and be thrilled with your purchase. However, we realized sometimes this may not be the case, or a product may arrive damaged. We encourage you to reach out to us if you feel we made a mistake on your order, or if your product arrives damaged. We want the opportunity to make things right so you will be happy with your purchase.
Due to
the custom handmade nature of this item, we do not offer returns or
exchanges unless we've made an error on your order. Returns, refunds,
exchanges are not offered due to customer errors (wrong size ordered,
misspelled name, don't like the choices you picked). If there is an
error with you order, you must contact us within 3 days after delivery
explaining the problem with your order. If arrived damaged, please
provide pictures in your email, so we can identify the damage and provide a replacement if needed. If it is determined we've made a mistake on your order,the item must be returned within 14 days of delivery. Items must be returned in their
original condition, unwashed, unused, without smells (smoke, perfumes), and other signs of use,
at the buyer's expense. The item will then be inspected and it will be determined if a refund or exchange is appropriate. If it is determined we made an
error, we will offer a refund or create a new item as a replacement.
Please reach out to us with any questions you have or help needed to place or create a custom order.
Thanks for checking out our shop!