eBay

About our items

All of the goods we sell, unless otherwise stated, are genuine vintage/antique items.  As such, they may have some minor flaws from age and wear.  All our items have been carefully and individually selected, as well as very thoroughly inspected prior to listing them.  Any major imperfections will be clearly described and we will show photographs, where possible and/or appropriate.

Payments

UK:

We accept the following payment methods: 

PAYPAL (preferred)
Personal Cheques *
Postal Orders *
Cash on Collection (by prior arrangement only)

* any payments made through the postal service, must be sent via recorded/signed for delivery.  If this is your chosen method of payment, please let us know as we appreciate that payment may take longer to reach us.

OVERSEAS :

Payment via PAYPAL only.

ALL PAYMENTS (UK/OVERSEAS) MUST BE RECEIVED WITHIN 5 DAYS of the item being purchased.  Unpaid items will be processed through our system, and non-payers reported to e-bay and items re-listed.  

If, for some reason, you are unable to pay immediately, please contact us prior to purchase (or within 24 hours of purchasing an item) to discuss this.  Otherwise, unpaid items will be processed as above.

Postage/Combined

POSTABLE ITEMS are dispatched within 48 hours. Postage is always charged at cost, and we do not intend to make any profit from posting, as this isn't fair or reasonable to our customers. Our postal costs are based on the size and weight of the item once it is packaged, except where ebay dictates reduced postage costs (in certain categories) where we (as the seller) bear the additional costs. We use recycled packaging where possible.

UK: All our items are posted via 1st CLASS SIGNED FOR DELIVERY to ensure their safe receipt - a little more expensive but WORTH IT! The only exceptions to this are bulkier and heavier items, which may be sent via Parcel Force Express 48 signed for or another courier, where stated.

OVERSEAS: We're happy to dispatch most items worldwide. These are usually shipped using Royal Mail Small Packets signed for delivery to ensure their safe receipt, but an international courier may be used for heavy items (over 2kg).

INTERNATIONAL COURIER: We use an international courier for heavy items being shipped abroad. If you see an item listed for UK only, this is probably because it weighs over 2kg. We may be able to provide a courier quote, but ONLY if you contact us PRIOR TO BUYING so that we can provide an exact quote.

COMBINED: Happily!! If you buy more than one item, we are happy to quote for COMBINED POSTAGE if required. Please contact us if you want to request this, especially if you are purchasing several items over a few days as our postage charges are based on the weight of the item(s). If purchasing several items over a few days, we will expect payment as items are purchased.

OUR PROMISE: If we have overestimated the cost of posting by £1 or more, we'll refund the difference directly to your Paypal account. Contact us and we'll verify your request against our postage records.

Courier / Delivery

MAINLAND COURIER (UK): Please contact us before buying larger items e.g. furniture for courier quotes.  We can put you in touch with several reliable and reasonably priced couriers, who can provide quotes and will deal with you directly to discuss their charges and delivery dates.  

OVERSEAS: Please contact us for shipping furniture abroad.

Returns Policy

ebay PURCHASES UK : If you're not totally happy with your purchases, please inform us within 14 working days after the day you receive the item by email or ebay messages or by phone prior to returning any items to us.  Once we've given a RETURNS REFERENCE, items must be returned to us within 14 days in their original condition.  Once we have the item back, we will reimburse you all payments received by you including the cost of delivery.  You will have to bear the direct costs of returning the item(s).  

PLEASE NOTE as buyers will be responsible for all return postage costs, it's worth remembering that items remain the responsibility of the sender until they are signed for and delivered back to us!  So we RECOMMEND using a RECORDED DELIVERY/SIGNED FOR postal service to ensure safe receipt.  

ebay OVERSEAS PURCHASES : We are sorry, but we're unable to offer refunds to overseas buyers due to high shipping costs.  

This Returns Policy does not affect your Statutory Rights.

A CHARMING LARGE VINTAGE EASTERN INDIAN FABRIC POUFFE FOOT STOOL

About our items

Payments

Postage/Combined

Courier / Delivery

Returns Policy