• I do my very best to pack incredibly carefully using environmentally friendly or recycled products (where possible) that are effective at protecting your beautiful items. I use thicker walled boxes, plenty of padding and wrap each item very carefully to avoid edges sticking out anywhere. I pack the bottom of the box too! If it is clean and user friendly, I will re-use it, but I also keep stock of brand new packaging materials and do not compromise if there is nothing else around I can re-use. This is not about cost effective shipping practice for me, I want to help save our environment. It still costs me to take it to the post office, spend time packaging, etc. I charge £1.50 for this. I live in a rural area and a trip to the post office can sometimes take 30-40 minutes, I keep a supply of brand new materials, and freely give my time packaging as carefully as possible to ensure no breakages.
  
  Shipping is always insured where I possibly can, this is non-negotiable to protect us both. Most of the bigger carriers in the UK will absolutely not cover ceramics/porcelain in any form, indeed take issue with protecting the damage of any antique they carry at all. Because of this, if the value exceeds £50 I will send via Royal Mail signed for as they have a better insurance practice.
• Payment. Please pay via eBay, I am a limited company so do have other options available. Collection is welcome. Bank transfer and PayPal also okay.
• I will gladly ship overseas. I hope you can see I am a conscientious person and I will wrap your item very carefully. Royal Mail is my courier of choice, but anything weighing over 2kg will either have to be separated (where possible) into individual parcels, or sent via another courier. This can often be costly. Please email me and I'll gladly help you with a custom quote for your needs.
   
  

  Terms of Sale

I do not accept returns unless I am clearly at fault. What I do do is:

• Take a great amount of time inspecting, measuring and photographing your item. I know what a ding feels and sounds like. I routinely look for cracks, chips or restoration and where possible note my findings.My photographs are detailed and form the majority of my description. If you have any concerns, or cannot see something close up enough that you'd like, I will take another photo for you, please just ask.I package incredibly well, and spend as long as it takes researching then making sure you get your item by the fastest, safest and most secure method possible as cheaply as we can manage that.My packaging is always recycled where I can. I have brand new materials though too to supplement and ensure your parcel is correctly packaged.I do not profit from packaging. Even by asking a £1.50 packaging/post office visit fee, all this is, is a contribution toward materials. If you are unhappy with this or any of my terms; please do not bid.

Contact me

• Please feel free to get in touch via eBay messaging as I am not able to share other details. I'll gladly help you out as fast as I can.