Customer Service
Our goal and the target are to
provide high quality premium products for a good competitive value,
backed by excellent customer service.
We always aim to give you the most
pleasant online purchase experience. We want repeat customers and therefore
we will conduct business with utmost good faith and in an ethical manner.
Integrity is of prime importance to
us. We will leave Positive Feedback as soon as the transaction has been
completed.
Contact Us
Feel free to contact us if you have
any question. Your Positive Feedback is highly appreciated. Please let
us know before leaving any negative feedback.
Please give us the opportunity
to resolve any problems.
Please contact us through eBay
message for any comments, questions or suggestions that you may have, we
will be happy to assist you as soon as possible.
JS International Customer Support
Team
Wholesale
For wholesale orders, please let us
know what your quantity is and preferred method of shipping.
We'd be happy to provide you a quotation.
Payment Method
We accept payments via PayPal
and appreciate your prompt payment.
Please register in PayPal service
if you haven't joined the PayPal service.
Please do not buy or bid the item if
you are not intended to pay it.
After the auction ended, buyer must
complete the payment within 7 days.
Shipping Policy
How much is shipping?
We provide FREE Trackable Post
to worldwide with tracking.
How long is shipping?
Shipping varies depends on your
region. Please see below.
How long is handling time?
We process orders in 2 to 3 business
days after receiving full payment.
All Orders will be shipped with
tracking.
USA Orders: It takes 5 to 20 business days to
deliver depends on the product as we have a several warehouses stocking for
different products. Some items might be shipped with our factory and that will
take longer to deliver (around 10 to 25 days)
Canadian Orders: It takes 5 to 20 business days to
deliver.
UK Orders: It takes 5 to 20 business days to
deliver.
Europe: Estimated delivery time is 5-20 days
Rest of the world: Estimated delivery time is 10-25
days
Shipping Address
The items will be shipped to your
PayPal registered address, please make sure your "ships to" address
on PayPal is correct.
Refunds / Replacements
Order cancellation
All orders can be cancelled until
they are shipped. If your order has been paid and you need to change or cancel
it, you must contact us within 12 hours. Once the packaging and shipping
process has started, it can no longer be cancelled.
Refunds
We offer a 100% money back guarantee
on all products that are defective or damaged during shipping. Just let us know
and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your
order - please contact our support and we will do our best to help you out!
We do not issue the refund if your
order does not arrive due to factors within your control (e.g., providing the
wrong shipping address)
--- THANK YOU FOR VISTING OUR STORE ---