WELCOME TO MODERNJEWELS!!!
We sincerely appreciate your choice to shop with us. Our commitment is to provide you with exceptional jewelry and a delightful shopping experience.

We take pride in offering you the finest jewelry at factory prices. All our products are made at our own factory, eliminating the extra costs of middlemen. Each piece is made to order, ensuring you receive a brand new item directly from the factory. Our skilled craftsmen are experienced in delivering unmatched quality. We prioritize your safety and use a plating process that avoids harmful chemicals. Additionally, we use lab-created diamonds, which provide exceptional radiance and quality. Rest assured, you can enjoy the beauty and brilliance of our jewelry with complete peace of mind.

We prioritize customer service and satisfaction. Our dedicated team is committed to providing careful and attentive service to meet your needs. We ensure excellent quality in all our products through rigorous quality assurance processes. Our aim is to deliver jewelry that surpasses your expectations. Should you have any concerns or questions, our after-sales support is here to provide you with a worry-free experience. Trust us to provide you with the best service, top-notch quality, and a seamless post-purchase journey. Choose Modernjewels for a truly satisfying and enjoyable jewelry shopping experience.

We provide several value-added services to enhance your shopping experience. We offer free engraving on our products, allowing you to personalize your jewelry with up to 14 characters. Additionally, we offer free ring resizing to ensure the perfect fit. We understand that sometimes returns are necessary, and we gladly accept returns for your convenience. Our commitment to customer satisfaction extends to our free gift wrapping service, making your purchase even more special. With our easy and hassle-free returns process, you can shop with confidence. Experience the convenience and care at Modernjewels for a truly enjoyable jewelry shopping experience.

SHIPPING POLICY:
We offer worldwide shipping and strive to ensure prompt delivery of your order, taking into account factors like customs clearance, holidays, and courier availability. Once your order is dispatched, we will provide you with a tracking number for easy monitoring. Please note that since our products are made to order, it takes approximately 10 business days to process the order. Delivery times vary based on location, but typically range from 8 to 10 business days after payment clearance. To ensure a smooth delivery process, please ensure your shipping address on eBay is accurate and provide us with complete information. If you experience any issues with email communication, please reach out to us directly.

PAYMENT POLICY:
We accept secure payment options on eBay, ensuring that you are covered by Buyer Protection. Immediate payment is required after selecting "Buy It Now." Please verify your orders and shipping address before completing the payment, as changes cannot be made afterward. Any applicable customs charges will be the responsibility of the consignee and will be paid or collected accordingly. Thank you for your understanding and cooperation.

RETURN AND REFUND POLICY:
We strive to provide 100% customer satisfaction and guarantee a full refund if you are not completely satisfied with your purchase. If you encounter any issues, please contact us before leaving feedback, and we will work with you to resolve the problem. You have the option to return the item for a full refund within 30 days of receiving it. Please ensure that the item is in its original condition with the tags attached. Once we receive the returned item, we will process the refund or send a replacement within 5 business days.

CANCELLATION POLICY:
We understand that circumstances may change, and you may need to cancel your order. However, please note that our cancellation policy allows for order cancellations within 2 days of making the payment. Regrettably, we are unable to process cancellations beyond this time frame under any circumstances.

BUYER FEEDBACK:
Your feedback is valuable to us, and we kindly request that you refrain from leaving negative feedback as a means of communication. Instead, please reach out to us directly with any concerns or issues regarding your purchase. We are committed to providing a satisfactory resolution to any dispute. Your support in maintaining a 5-star rating in all categories is greatly appreciated. If you have any questions or need assistance, please don't hesitate to contact us through the "Ask Seller a Question" feature. Thank you for visiting our store, and we look forward to serving you.

Discover our collection of beautiful products at our eBay store. Visit us at https://www.ebay.com/str/modernjewels and explore a wide range of exquisite jewelry. From vintage-inspired designs to modern classics, we offer something for every style and occasion. Shop with confidence and enjoy our exceptional quality and customer service. Don't miss out on finding the perfect piece that reflects your unique taste. Visit our store today and enhance your jewelry collection!

CONTACT US:
We are here to provide assistance and answer any questions you may have regarding our products. To contact us, simply click on "Ask Seller a Question" and we will be delighted to help you with any queries or concerns.
Thank you for your return visit to the MODERNJEWELS store! We sincerely appreciate your continued support and the trust you place in our products. Should you have any additional questions or require further assistance, please don't hesitate to reach out to us. We eagerly anticipate the opportunity to serve you again in the future.