Terms & Conditions

Important

All products are Brand New (unless specified) and come with full manufacturer's warranty. Check ad for warranty period.

Colour may vary on some items. Images may not represent the true shade of colour in the picture, if the colour is advertised in the heading it will be that colour. (eg. OZtrail Classic Arm Chair Black. Black shade may vary).

Postage & Handling

       
• Orders are processed and shipped within 24 to 72 hrs of full payment including freight if applicable (excluding public holidays and weekends).
       
• Delivery time 3 to 7 business days.
       
• Allow 5 to 10 business days if in NT, WA or TAS.
       
• Postage is via Australia Post or courier and all goods require a signature.
       
• If no one is present to sign for the delivery, you will be required to collect your goods from post office or courier depot. We will not pay for a second drop to address.
       
• Please check your address and details on your eBay account is correct.
       
• If any details are different to your eBay account, you must contact us immediately. 
       
• If item is sent to an incorrect address based on the details given to us by you, a redirection charge will apply.
       
• Tax invoice is in an envelope attached to the outside of the parcel.
       
• You must retain this receipt as proof of purchase.
       

Payment Method

       
• Payment method paypal or direct deposit. 
       
• If paying by direct deposit, make sure you use your eBay username as a reference on the direct deposit. 
       
• May take 2 to 5 working days to clear into our bank account.
       
• No items will be sent until all money is cleared.
       

Return Policy

       
• Goods cannot be returned if you simple change your mind. 
       
• Items cannot be returned if original packing is opened or damaged or incomplete.
       
• The items must be returned within seven days - we cannot grant a refund if item is not in resellable condition. The purchaser will incur delivery cost for returning the item to us. 
       
• We will not accept COD Return Package.
       
• Our postage cost, ebay and paypal fees will be deducted from refund amount.
       
• You must contact us to arrange pick up of item.
       
• All products are new and come with manufacturer's warranty. 
       
• If an item is faulty, you must contact us.
       
• Most items sold have an Australian wide service agents.
       
• If the item doesn't, we will arrange for the item to be inspected.
       
• Please contact us for authorisation.