Please contact with us through  eBay message. We try to respond to your messages within 36 hours, please bear with us as we are getting a lot of messages every day. If you do not receive a reply to your message within 5 days, it means that we have not received your message. If this happens, please replay us.

Please avoid making negative feedback remarks, contact us first if you have any problems.

Free shipping is available to all mainland UK residents.

These orders will be sent on a Royal Mail 48 hour tracked service.

Distance Selling Regulations and your right to cancel - All consumers have a right to cancel your order for fixed-price items (your cooling off period) - this is 7 days from the date of the sale. Simply let us know in writing by using the eBay messaging system that you wish to cancel your order. This right does not apply to Auction listings (you are entering into a legally-binding contract to buy by bidding on any auction listing), nor does this apply to any business buyers. If your order has already been dispatched to you, you will be responsible for the costs of either us collecting, or you returning the item to us.
This returns policy does not affect your statutory rights.

Our 30 day returns guarantee means that if for any reason you are unhappy with your purchase you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, sealed software or consumables must be unopened). We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send items back to you which have been returned to us outside of 30 days unless they are faulty. Special order items cannot be returned unless faulty.

Please return the item in antistatic packaging (if it was sent out with either a silver or pink coloured bag or pink anti-static bubble material, then it must be returned in this way), where possible please use the same packaging as it was delivered. Returns are not accepted where items are insecurely packaged and/or not in their antistatic bag where appropriate.

If unwanted / unsuitable; please send us a message, however we charge a 15% restocking fee for unwanted/unsuitable returns from businesses. Consumers wanting to return an unwanted item must pay the return postage costs.

If faulty;  get in touch via eBay messaging system for RMA before sending anything back to us.