1. Item located in China. International shipping time is different according different countries. about 10-15 days arrive USA. 15-25 days arrive other countries. sometimes take longer in some remote city. 

In addition, Express Shipments with tracking service via EMS with a quoted delivery time of 7-10 business days is available

2. If you do not receive your item in time, please contact us immediately for further assistance. Glad to help.

Returns: We stand behind every product we sell. If you're not pleased with your purchase, please kindly contact our customer service representatives via email or ebay "Contact seller" for an authorized RMA number. Your returned product(s) will not be processed without a RMA. 

We greatly appreciate your positive feedback and will do the same.

Please DO LEAVE us FOUR 5- Detailed Selling Rating (DSR) which means a lot for our business development. Thanks a lot. 

Our goal is to assure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will serve you sincerely. Please give us the opportunity to resolve any problem.