Killa Concepts is dedicated to offering great products and delivering the best value for your dollar.

Why 'Killa'? It sounds like 'killer' doesn't it...

kill-er: adj. Having impressive or effective power or impact; formidable.

We think 'Killa' is even more formidable! We're also 100% Australian owned and operated, and completely independent.

We have an ever growing range of quality items sourced from trusted manufacturers. Killa Concepts doesn't have a traditional physical store to maintain, so our overheads are low which means great savings can be passed on - and you get Killa Prices!

What's more, being an Australian based company we dispatch and deliver all products quickly, or can offer pick up from one of our warehouses - that's Killa Convenience.

Of course that's not where it ends; we're here to offer the service and support you need, both before and after you shop with us. Got a question about an item you're watching, or need some help with a purchase you've made? Drop us a line via email or call and enjoy our Killa service!

Best of all you have peace of mind shopping at Killa Concepts thanks to our Killa Satisfaction Guarantee, which means if you're not 100% satisfied, all you need to do is email or give us a call and we'll fix it, No Problem!

Remember, Killa Concepts always delivers Killa Products, Killa Prices and Killa Service, so enjoy shopping and please contact us for any help or advice you require.

-The 'Killa' team.

Your order will be shipped promptly when payment has been received in full and cleared - usually orders are shipped same day when payment is cleared by 2.00 p.m.

Dispatch of goods is arranged by us through Australia Post, TNT or Fastway Couriers. Large items which are sent by TNT or Fastway cannot be sent to PO Boxes, therefore please ensure your physical address is included on checkout.
Please allow 2 - 7 working days for delivery within Australia after your payment has been confirmed. Some regional and remote areas may take longer than this.

Please Note: The heavy and bulky nature of many of our product means our delivery drivers are often not permitted to unload by themselves due to OH & S regulations.

Therefore upon delivery of items weighing over 25 kgs, somebody is required to be home to assist with uloading, and to sign for delivery.

How will I know when delivery will be?

Upon despatch of your order we will upload the courier tracking number to the Ebay sales record so you can track the delivery.
Although couriers typically won't call you ahead of the delivery, you can monitor the progress on-line each morning.

When you see the status as 'On Board For Delivery' it indicates that the consignment is to be delivered that day. You can call the courier and they should be able to communicate with the driver and give you an estimated arrival time.
Deliveries are made on weekdays. If nobody is home at the time of delivery our couriers will leave a 'calling card' for you and return the goods to the local depot. The calling card will have a number to call and arrange a re-delivery at a time that suits you better (re-delivery is free).

If it is inconvenient for you to receive a delivery on weekdays, we'd encourage you to consider either picking up from one of our warehouses or nominating an alternate delivery address where somebody can accept it i.e. a friend's house or a work address.

Pick Up is generally available - see details nominated in the product listing

For your convenience Killa Concepts offers several payment options.

We accept:

• Paypal


• Credit Card
  (MasterCard, VISA) securely via Paypal or call us.


• Bank Deposit
  Please make sure to include your eBay ID as the reference for Direct Deposit transaction. Our banking details will be displayed on checkout.


• Money Order
  Please include your eBay ID as a reference on the back of your money order. If paying by money order you will be provided with our postal details at checkout.


• Cash on Pick Up
  Cash on pick up is available from selected warehouses but is not an option for pick ups being made from our Minto (Sydney) or Eagle Farm (Brisbane) warehouses.


• We do not charge a surcharge for any payment method.

We are happy to exchange/refund your purchase under our Killa Satisfaction Guarantee. Should you wish to return your item for any reason, simply contact us within 30 days of receipt. Of course the item must still be in 'as new' condition, in its original packaging and postage fees cannot be refunded.

All Killa products come with a 12 month warranty against defective materials and workmanship. This means that if your item doesn't perform the way that it should under normal usage conditions, we will repair or replace it at no charge to you.

Certain items may have a longer Warranty period - these will be detailed in the item description.

We love hearing from customers about their experiences with us, and not just via eBay Feedback. We’re continually looking to improve in every facet of our business.
Please also remember to contact us should you encounter any issues or problems so we can resolve them quickly under our 100% Satisfaction Guarantee!