We want to make sure your online dress shopping experience is easy & hassle free. That’s why we've adopted one of the best return & exchange policies within the dress industry. We allow Returns/Exchanges within 30 Days of receiving the item. We will refund you the item amount, minus a 20% restocking fee. Please keep in mind, we do not profit off of the restocking fee (it covers a portion of credit card fees, shipping & handling, etc). Shipping fee goes to the courier, not us, thus non-refundable. We can also exchange your item for a different size/color or a different style (up to 1 time at no additional charge). Please make sure your order the right size, color, etc. before paying. Please contact us for a RMA # before returning. We only accept items back in its original condition - New With Tags.