SHIPPING: We ship SAME BUSINESS DAY if payment is received by our daily deadline excluding holidays and weekends. Shipping
is always done SUPER FAST as reflected in my feedback.
1. We will send items after payment is received. EVERY PACKAGE is packaged professionally for safe shipping!!
I ship SUPER FAST and usually the same day or next in most cases! I use the fastest shipping available.
Shipping costs are based on actual size and shape of item and your location. Shipping costs seems to be
increasing by shippers, especially with the lack of truck drivers!!
2. PLEASE BE PATIENT during the months of DECEMBER AND JANUARY!!! Shippers are very overwhelmed.
Shipments are delayed more than usual during this time. Every shipment will be delivered but may take some time!!
Please contact me because every year EVERY EBAY SELLER gets eBay cases opened for "did not receive item".
Realize that these months are very difficult for shippers due to the holiday rush and lack of workers!!
** We offer shipping within 3 business days of payment, USUALLY SAME DAY OR NEXT!!. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program. The item is shipped to KY and then sent to the rest of the world.
International customers are responsible for all duties and taxes. Continue to check out in order to calculate costs for shipping the item to your country.
Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
INTERNATIONAL BUYERS: Returns are not accepted for International Buyers. We are not liable for lost, damaged or stolen items. We please advise you to "Buy at your own risk"
when purchasing internationally as the package is out of our control once it leaves the United States.
FEEDBACK: Customer satisfaction is our #1 goal and we strive to earn 5 star positive feedback on every item. If you are pleased with your purchase,
we would greatly appreciate if you would take a moment to leave positive feedback. If you have any issues with your purchase, please contact us directly
by calling my phone number that is listed on my FREE EASY WICK CLEANING GUIDE that I include with this sale or via eBay messaging to resolve the
issue so that we can earn your positive feedback.
1. We rely on our reputation and customer satisfaction to succeed, therefore, your feedback is extremely important to us,
please leave good feedback to us if get satisfied with our goods and service
2. We care about our valued customers, and will always be available to help you. You will receive my phone number with
your order. I am a professional kerosene heater technician and ready to help any way I can.
3. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have,
and we try our best to resolve the problem.