terms of payment

- Payment in advance by Transfer

- payment by cash on delivery (excl. cash on delivery fee 6.90 € )

- payment by PayPal

- Payment in advance by Transfer

- payment by PayPal

Terms of payment

In case of deliveries within Germany, you have the following payment options:

- advance payment via Banktransfer

- Cash on delivery (plus COD charges 6.90 € )

- payments via PayPal

In case of deliveries to a foreign country, you have the following payment options:

- advance payment via Banktransfer

- payments via PayPal

Shipping Terms

Austria, BeNeLux, Bulgaria, Croatia, Denmark, Estonia,  Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, 

Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Switzerland.

Shipping (included legal VAT)

Germany: the Shipping done for free

Benelux, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Poland,  Sweden, 

delivery times

So far in the item description no other deadline specified is, he follows the Shipment the Goods within from one plantday.

Dispatch conditions

deliveries are made within Germany other in the following countries: 

Austria, Benelux, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania,

Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Switzerland.

Dispatch costs (inclusive of legally applicable VAT)

deliveries within Germany:

Germany: we deliver free of cost.

deliveries to foreign countries:

Austria: the deliver costs are 4.90 EUR

Benelux, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Poland, Sweden,

Slovakia, Slovenia, Spain, Czech Republic, Hungary: the deliver costs are 5.90 EUR

Bulgaria, Croatia, Portugal, Romania, Switzerland: the deliver costs are 6.90 EUR

Delivery periods

Unless any other period is specified in the item description, the product want to dispatched within one workday after we received the payment.

WHY WITH US ?

YOUR ADVANTAGE THROUGH OUR DIRECT SALES:

- BRAND QUALITY AT THE BEST PRICE

- NEW GOODS WITH 24 MONTHS WARRANTY

- FREE SHIPPING

- PURCHASE WITHOUT RISK - ALSO ON ACCOUNT

- INVOICE WITH AWARDED VAT

- EASY EXCHANGE

- TELEPHONE - EXPERT ADVICE

- FAST AND SECURE SHIPPING

EBAY GUARANTEE

- 1 MONTH RIGHT OF WITHDRAWAL

- MONEY BACK - WRONG ITEM NOT RECEIVED OR NOT AS DESCRIBED (BUYER PROTECTION)

- EBAY VERIFIED DEALER

BEST PRICE GUARANTEE

Top quality at top prices is our top priority. And so that you don't think that we're just telling you the blue sky, we offer you the Airtracks best price guarantee.

TOP QUALITY AND SELECTION

With us you will find a huge selection of top quality sports products (snowboards, boots, bindings, running clothing and cycling clothing)! All of our employees are passionate snowboarders, runners and cyclists themselves. We therefore place high demands on the products and their quality. In order to be able to guarantee you the best quality, we only include products in our program that have been tested by our team riders and customer service team.

All our products are brand new and in their original packaging unless otherwise stated in the item description! Despite the safe packaging, transport damage occurs in rare cases! If you have the case that your goods were damaged during transport, have the incident confirmed in writing by the carrier! Since we only ship via insured shipping, a written log would speed up the processing! Report such cases to our customer service immediately.

SERVICE & ADVICE

If you need help, would like individual advice or have other questions, then simply contact our customer service. Whether by phone or e-mail, we are happy to help you. Since our team consists of passionate snowboarders, freeskiers, skaters and surfers, we can always help you with our know-how and experience in choosing the right product and the right size.  

GUARANTEE

You get a 2 (two) year guarantee on all our products in accordance with the statutory provisions.