You can add a pet photo, paw print or choose from our paw and wing design. We recommend if you have a photo and text, to keep the text to a name and date. If you would like the paw print and wing design instead of a photo please add this into the text box provided. 

Suitable for any Pet Hair including Dogs, Cats, Rabbits and Horses.

We are happy to accommodate any design requests and you are welcome to send any images to us before purchase to check that they are suitable for your chosen item, although we cannot always guarantee engraving results.

The discs are made out of high quality stainless steel and do not tarnish. 

The image is engraved onto the item, engraved images are made up of thousands of tiny dots which mark the stainless steel item creating a holographic effect, so as you move the item around it will appear darker and lighter. The item is Stainless Steel and therefore silver in colour  and has a high polished mirror finish. Engraved images cannot come in colour.

Photo Requirements

Please ensure your image is not blurry and not too dark, please do not crop or reduce the size of your image and ensure that there is not a bright background behind the subject. The image that you send can be black and white, sepia or full colour, this does not have any effect on the engraved result. To get the best engraving results we will edit the image and where required remove backgrounds, we will also zoom in on the faces (unless specified otherwise).

Design Requirements

Please send us any additional information regarding your order, for instance layout requests and if you require any symbols or emoji’s. If we do not receive any instructions regarding your layout we will add the layout we feel looks best.

Tips for taking hand and footprints

Dark Paint on White Paper

You can use a dark coloured paint on white paper to take the prints. Black paint is best. Once you have taken the print(s) please scan or take a high quality, bird’s eye photo of the print and send it to us, quoting your order reference. We can remove small smudges if necessary.

Photo

Alternatively you can take a photo of the hand and foot. I will remove the background, but please make sure the image is not blurry and without shadows.

T & C’s

(For our full Terms and Conditions please read our Terms and Conditions page on our website)

 *The items are personalised, therefore we cannot accept refunds or returns unless a mistake has been made by us. In the unlikely event you are unhappy with your finished product please contact us, if we feel a refund is justified, refunds will only be provided once the product is returned to us. The buyer is responsible for the return postage and we recommend sending via a signed for service.

*We can post items out in time for certain dates but cannot guarantee that Royal Mail will deliver it in time. As per Royal Mail guidelines it can take up to 12 working days to arrive (UK Only). It is the customers responsibility to provide the full and correct address, refunds will not be provided if the information provided is incorrect. Upgrading to 1st class does not affect the processing time but is a postage upgrade from 2nd class.   

*Please check your text for spelling and grammar as we will copy and paste your chosen text from your email onto the engraved item, therefore we cannot be held accountable for any mistakes made by you.

*Unless specified we will edit and remove backgrounds where we feel you would have the best engraving results. Therefore, we cannot be held accountable if you are not happy with the end result. Unless the layout requires it (or it has been requested at time of purchase) we will zoom in on the faces as this gives the best engraving results.

*The engraved images are only as good as the originals sent to us. If your photo is older, blurred or has heavy shadow / patches of light, then this will be reflected in the finished product. 

*Photos of your engraved items maybe be used for advertising unless specified otherwise.

*Please send the requested information at time of purchase so that your order is not delayed, make sure it is sent through here or to our email address, make sure you include your order number otherwise we might not be able to match it to your order. Delivery lead time is from receipt of required information.

*International Postage – Custom and Tax charges may apply to your order and is the responsibility of the customer to research and pay for these charges. International transit is normally between 7-10 working but it can take up to 3-4 weeks. In the unlikely event a refund is requested then the item must be posted back with ‘return’ clearly marked on the label, if this is not done correctly then any custom charges we incur will be taken off the refund total.