Q: Do I need VPN to access Google, Facebook or Western websites in China?

A: No, VPN is not required. This sim allows you to have direct access to Google, Facebook, Whatsapp or Western websites in China. Just like you are in Australia!

Q: Can I use the sim in multiple regions within the 7-30 Days period?

A: Yes, you can use the sim in multiple regions within the 7-30 Days period, for example if you've purchased the 30 Days simcard, you can use 15 days in China, then 10 days in Hong Kong and 5 days in Macau.

Q: When should we activate the SIM?

A: Please insert the sim when you arrive in any of the destinations and it will automatically start the activation process. Please turn on data roaming when you arrive in destination.

Q: When does the 7-30 days commence?

A: It commences when the SIM is activated at destination. 

Q: How to check how much data have I used?

A: We will email you a secure data checking website after the simcard is posted to you.

Q: Can the SIM be used as personal hotspot / tethering in mobile?

A: Yes, it can be used as personal hotspot to share data with other mobiles and tablets.