TERMS & CONDITIONS **Our assets will have a certified seal, if the seal is broken then the return is void and we will not accept your asset as a return.** *Factory Information* King Surplus is not making any representations, warranty of merchantability or any implied warranty of fitness for a particular purpose. Packing Required for safe shipment & estimated Fees: ALL PACKAGING AND RIGGING SERVICES ARE PRICED ON A CASE BY CASE BASIS Conditions for Rigging, Packaging & Shipping
TERMS & CONDITIONS 1. SALES TAX: Buyers are responsible to pay sales tax in their State and in Texas if picked up at our Texas locations. Out of State buyers shipping items to themselves are tax exempt under Texas law with a legitimate shipping bill of laden from an ICC licensed shipper. However, if buyer picks up their item themselves or any shipper that is not ICC licensed the State law requires us to charge the buyer State Sales Tax. The only exception to this is if the BUYER is a businesses, government agency or non profit with a valid Resale or Tax Exempt Certificate. We are required to call the State that issued the Resale or Tax Exempt Certificate to varify that they are valid. 2. As you can see from our feedback, we at KSC will go out of our way to help our customers. However, please understand that we are liquidators; not dealers:
3. BUYERS REMORSE: If you make a mistake just tell us the truth and we will try to help you. Send us a message with BUYERS REMORSE in the subject and our customer service manager will contact you directly to help. Be honest. We are good people and willing to help. Look at our feedback and see we bend over backwards to help our customers. 4. NOT HAPPY: Call us! We are a family owned and operated company. Give us an opportunity to help. Leaving negative feedback will not help your case. 5. Returns: If we have an asset that is listed with a return policy you must follow the steps outlined in order to qualify for a return. 1. King Surplus requires pictures andor videos to review any return claim. 2. IF APPROVED, we will send you a Confirmation Number along with contact information for your case. 3. If you do NOT have a RETURN # from King Surplus our shipping dock will not reject your shipment. 4. Our assets have certified seals on them. If the seal is broken the return is voided. We will not accept your return. 5. Upon approval of return, Buyer must notate return # on shipping label or BOL. Shipments must be prepaid, if they arrive COD they will be rejected. 6. Item must be photographed on the truck or in the hands of ups, fedex or usps personnel and/or freight carrier a. Seals must be photographed and shown in the ship out pictures b. Item must be returned to us in the exact same condition, all parts included. c. If anything is missing, damaged or not approved for return, shipment will be rejected and refund denied. 6. PAYMENT TERMS: Just FYI: In the state of Texas it is illegal to purchase an item from any retailer then stop payment without properly returning the item. Any amount over $700 is a felony. If a credit card company or PayPal allows a buyer to stop payment the venue is Val Verde County, Del rio Texas and falls under Texas law. This is public notice, as required by law, that we AUTOMATICALLY file charges WITHOUT NOTICE on all theft by check, ACH and credit card purchasers. Our payment terms must be strictly adhered to: 1. Payment in full is due with in 48 hours on all items below $10K. 2. Any item above $10K requires payment in full or a 10% non-refundable deposit within 48 hours. The balance will be paid within 7 calendar days after the deposit. 3. We accept the following methods of payment:
4. KING SURPLUS COMPANY (KSC) IS A TEXAS COMPANY WHICH IS LICENSED AND BONDED TO OPERATE AND SELL ANY OFFERING WE MAKE UNDER TEXAS LAW, buyers in other States may not have the same laws so it is the buyers responsibility to satisfy themselves what and how they are buying is legal in their State. Regardless, KSC WILL NEVER SELL IN ANY OTHER STATE OTHER THAN THE STATE OF TEXAS. All assets offered & sold by KSC are FOB DEL RIO TEXAS Del Rio, Val Verde County Texas regardless of their location. 5. ALL BUYERS WILL BE BUYING FOB OUR TEXAS LOCATIONS REGARDLESS OF WHERE THEY ARE LOCATED. ALL OFFERINGS AND SALES ARE OFFERED IN TEXAS AND WILL BE GOVERNED BY AND ACCORDING TO TEXAS LAW. ALL SALES ARE ENTERED INTO AND FINALIZED IN DEL RIO TEXAS, Val Verde County. KSC will operate under all Texas laws including Texas Sales Tax rules and other laws regardless where the sale is made or shipped to. By bidding buyer agrees to our standard terms & conditions for all sales. Jurisdiction/Venue: This agreement is deemed to be entered into, executed, and performed in DEL RIO Texas and shall be construed, interpreted, governed, and enforces in accordance with the law of the State of Texas. The proper Venue for enforcement of this agreement shall be Val Verde County, Texas. |