New remote control for Katell and many other brands of fire with  11 marked buttons with symbols and 1 blank button, see  fuel bed uplight button ( must be paired as shown in the fire manual, we include those details with your order ) please study the remote picture, noting the 11 active buttons  symbols / functions  to be sure it is an EXACT MATCH FOR THE REMOTE YOU NEED, regardless of white or grey plastic case.   not sure ?  ask us for help before placing an order, thanks.
 
 
Not the one you want  ?  See more Remote Controls for electric fires here  


Not sure,   or don't see your remote,  please don't order yet   ASK for our help, we want to save you time and money by getting the right remote, first time.

  use the  " contact the seller "  option,  eBay messages allows you to send pictures of the data label on your fire or your existing remote


A:  send a good picture of the information label on the fire,  often on the side or back
plus
B: if possible a picture of your ORIGINAL remote  

We happy to do research for you,  to find your remote 

Payment:  
Your payment is always made to eBay ( not the seller ) but may appear on your statement  as " PayPal "

Delivery time:
All eBay quoted delivery times are  " estimates "  not guaranteed, because Royal Mail and any other carrier, may experience delays.

Guarantee: 
Your purchase is covered by the eBay 30 day money back guarantee against damaged items, wrong item sent, not as described and missing parts, so if you do have a problem, just let us know, use the " Contact the seller option"  we aim to reply same day.

Returns:
 If you need to return an item, use the " Contact the seller option" , look at your purchase history for the item and the option to contact the seller. We always try to reply same working day.

Shipping:
 Your order will always be sent to the address provided on your order ( be sure that is correct ) with good packaging, printed label, tracking information, insurance and proof of delivery.

Quality: 
Your item will always be new ( unless otherwise described ) and an original manufacturer factory product.  

Instructions:
The instructions for your remote control will be found in your electric fire user manual, but we know that sometimes you just dont have the instructions, please contact us and we can look for that for you,  if it is available.

Feedback:
When you get your product and your happy, please consider leaving a 5 star rating. If you need us to do more for that 5 star feedback, just ask us, because we take pride in our service to you and the reputation we work hard to build on eBay. 
Note that if you leave feedback comments that your not happy,  without asking for help first, then there is no opportunity to make it right, as feedback is the conclusion of the transaction. 


 
Thank you very much, Remotes Master.