This model is discontinued by manufacturer. HP might not honor the product warranty. We recommend customer purchase third party extended warranty at checkout. 


Return Policy

Electronics must be returned within 30 days of purchase, computer software must be returned unopened. Shipping fee is non-refundable, unopened item and defective item might received full refund, a minimum of 20% restocking fee will be charged for opened box item. Returned items must be shipped within 5 days of approval. Returned item(s) must be in the original packaging and include all accessories and manuals.

We reserve the right to test "defective" returns and impose a 20% customer fee of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

For returns with mismatched serial number/tampered serial number tag/non-original parts from our record, no reimbursement will be issued and customer will be responsible for any shipping fees and commission fees. We reserve the right to bring suits, claims and further actions.