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Contacting Us or Questions:
Please feel free to contact me concerning any product that we have listed. We try to put as much information that we can on each item and try to highlight whatever flaws (if any) are on the item. If for some reason you would like a different angle on a picture or have a question about one of our items, you can email me through eBay. (Please note the times we are here below.) I work on eBay generally Monday through Friday – 9 AM - 4 PM CST. So, if you email after 4 P.M. CST on a Friday or anytime on Saturday or Sunday I may not get back to you until following Monday.
Shipping:
All items are professionally
packaged with proper boxes and materials. Packages are sent out using UPS
Ground or the USPS. It is the buyers responsibility to make sure that their correct
address is listed on eBay, for shipping purposes.
Items purchased are aimed to be shipped
by next business day. Depending on volume of shipments, holidays or other
factors this may be extended to 2 days after purchase. The weekends are an
exception as we are out of the office. Any items purchased on Saturday or
Sunday will be shipped out on Monday, or Tuesday at the latest depending on the
aforementioned factors.
International Shipping is handled strictly through the eBay Global Shipping Program.
Customs and Duties taxes will be the
buyers’ responsibility.
Returns:
If you are not 100% satisfied
with your purchase, you can return the product for a refund.
You can return a product for up
to 14 days from the date you purchased it. Returns are for item value
and will NOT include shipping and handling costs. Any product
you return must be in the same condition you received it and in the original
packaging. Items are inspected upon receipt to ensure that it was the same
product that was sold in the initial purchase to prevent any fraudulent
returns. Once this is done, you will be notified by email that your refund has
been processed.
Note:
Please let us know you like our
product by leaving us positive feedback; if you're not happy with your
product please email us first before leaving negative or neutral feedback.
Please give us the chance to make things right and trust that we will do
whatever we can to achieve that. We strive for GREAT customer service
and want you to be happy with your purchase. Thank you for doing business
with us!