New Real Rose/white Gold Chain 14ct/585 Weight 30,69g Length 57cm/23inches Wide 4mm Hallmarked 585 Returns: The seller guarantees the quality of the products, so it is necessary to contact the seller for the products of inappropriate quality.If for any reason you are not satisfied with the purchased product, you can return the purchased product within 14 days of receiving the product.In order to return/exchange a defective or unsatisfied products, the following conditions must be met:•The returned product must be in its original and undamaged packaging.•The returned product must be undamaged by the Buyer.•The returned product must not have lost its commercial appearance (labels, certificates, if any, etc. cannot be damaged).•Only unused product with security tags can be returned.•The buyer will have to pay the costs of returning the product to us. Returned product must be sent by registered mail with a signature or next day delivery. Expensive product must be insured before sending and the buyer must to send all proof before sending the product. •The buyer must have proof that he bought the product from the seller.•Our promise to replace the product or refund your money does not apply if the returned product has faults or damage caused by accident, neglect or misuse whilst in your possession or during the return to us.