All of our items are shipped out in brand new. We offer full refunds or exchange for defective items only.
If you have received the item in a damaged condition, please notify us within 3 days after receiving.

All of our items are shipped out brand new, as they are designed and produced by our manufacturer, 
it coming without brand and logo. We offer full refund or exchange for defective items only.

Contact us

All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible.If you email us and don't hear a reply, please email again through the alibaba.Emails are handled within 24 hours on business days. We work from Monday to Friday normally.(Except public holidays)   Please contact us before leaving negative or neutral feedback. We will work with you to solve any problem.

Feedback & DSRs

We depend on our reputation and customer satisfaction to succeed.Therefore, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on alibaba. If you love my items please leave me good feedback and 5 star DSR rating " ".Your action will help us offer our milk and bread . I will do the same for you .If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores!