NO
RETURNS
Feedback: We will
leave 100% INSTANT POSITIVE FEEDBACK to all of our customers. We
appreciate the feedback in return.
Thank you
Please do not leave
negative feedback or open any case without giving us a chance to rectify the
situation and give our customer’s the fullest satisfaction to correct the
condition.
Please note: Due to the health department
regulations, we are unable to accept any returns on any OPEN packages, as it
proceeds as a health issue.
Returns ( apply for
orders that are returnable) :
This Item that was
purchased from Mooglyz may be returned within 14-days for EXCHANGE or STORE
CREDIT ONLY. Please complete and include Return/Exchange forms with
shipment label. Any Returns received without proof of a tracking number or any necessary
documentation will receive a STORE CREDIT ONLY. Please note that the customer
will be responsible to ship back the merchandise unless it is a defect on our
end. Returns must be sent back with a tracking number, as well as a 10%
restocking fee will apply to any accepted returns. However, If the
item was opened and consumer wants a return, our 14-day policy to
exchange/store credit will be void as we are only the reseller, and any issue
MUST be taken up with the manufacturer of this item directly.
PLEASE NOTE:
Shipping is NOT Refundable. A 20% restocking fee will apply to any accepted
returns that require cleaning, repair, or repackaging. Any shipments of
merchandise that are refused by the customer are subject to outbound and
inbound shipping charges which will be charged directly to the customer,
even if the shipping was free. Please allow up to 2-weeks for
processing of any returns and or exchanges.
Free shipping only
applies in the USA. Extra shipping fees may be applied to international orders.
Additionally, charges
may apply to the following: AK, HI, VI, PR and US territories.
Any purchases made out
of the USA must be purchased through eBay global. International buyers please note: All duties and
taxes are the sole responsibility of the buyer. Contact your local customs office PRIOR to
bidding - purchasing for information and an estimate of duties and taxes.
Local Taxes may apply
Please note that our hours
of operation are as follows;
10 am - 6 pm (EST) Monday -Thursday.
Friday
10 am - 1 pm (EST)
Customer
Service 11 am -4 pm Monday through Thursday and Friday 11 am -1 pm (EST)
Saturday and Sunday and all Holidays ( Legal
and Observant Holidays ) we are closed.
Thank
you,