CONTACT US
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System OverviewNOTE:It is highly recommended to use Hikvision original cameras with Hikvision network video recorders. It is not recommended to use with other brand NVR. Even if it can be used, it only supports simple functions and cannot use smart functions!!!! PG Brand is 100% compatible with Hikvision.
Importance reminder before Buying:Tips
>APP : Danale ( IOS,Android), support download by QR code
>Search Tool:SADP (HIKVISION)
>Warranty: 3 Years
Note :this camera (not Hikvision brand model )can be plug &play with Hikvision NVR.
8MP Full color Fixed Dome Network Camera
Package:1. PG2387CFull Color Night Network Camera *1
2. Waterproof accessories *1
3. Screw Lot *1
4. User Guide *1
Payment
We accept the following payment methods:
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay . Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately. Shipping
Item location:
China or United States
Delivery time:
Delivery time is about 2-15 business day, Item(s) will be ship directly & promptly from Hong Kong or United States Via registered air parcel within several Business days.Public holiday & weekends NOT included.
Returns
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. 1. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return. 2. We will replace the returning item with an identical item, issue a full store credit or a full refund or Partial refund Contact Us
Our Working Time:(GMT+8)Monday to Friday,9:00-18:30. For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days. Feeback & Warranty Policy
1.We appreciate your business and strived to improve our customer service and our commitment to quality. 2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. 3.If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved. Warranty: The warranty period of most of our products is 1 years. If there are quality problems with the products you buy during this period (not caused by man-made destruction or uncontrollable factors), you can contact us to replace the products for you, but please understand that the replacement freight generated during this period will be borne half by both the buyer and the seller. Please be aware of this situation. Thank you.
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