2, We ship items to Worldwide. Package handling only takes 1-2 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out.
3, We will offer you the tracking number in 2-3 business days, then the parcel can be tracked.
4, International Buyers, please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility if it happens. But most countries are tax-free for small value of goods.
2, If you are not 100% satisfied with your purchase, you can be refunded up to 60 days from the the purchase date. Refunded products must be in the condition that you received them.
3, You can exchange up to 120 days from the the purchase date. You need to pay for the returning postage. Exchange products must be in the condition that you received them.
4. After 120 days and up to 2 years of purchase, we will subject to inspection repair the defective battery pack or replace it with a new or reconditioned unit. The buys only need to pay for the returing postage or the second shipping postage.
5, For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
6, For battery pack or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
7, This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).
2. All emails can be replied within 24 working hours(except weekends & holidays).
The company consists of a young professional team of international business and the power of internet research and development, and can wholeheartedly provides customers with perfect solutions products at a reasonable price, with fast delivery and perfect fast professional service support. The products are exported to North America, Europe, Australia, Japan, Russia and other countries and regions. The company has been devoting themselves to improve the user experience, focusing on the upgrade of the overall sales skills and service, as well as expanding their international market share year after year.
Taking "Credibility, Diligence, Innovation and Creativity" as our core value and "Honest goods at honest prices" as our philosophy. We look forward to cooperating with you!