Please check the pictures carefully as they show the particular item(s) you will receive. If I am aware of any damage or missing parts this will have been flagged up above, otherwise models and other items are sold and posted complete and intact.

 

POSTAGE

 

All items are dispatched within 3 working days.

 

Single or small quantities of metal models are individually wrapped in bubble wrap and posted in a padded envelope. All other items are posted in sturdy boxes with void filler and bubble wrap as necessary.

 

Items sold domestically for £50 or less are dispatched with Royal Mail 2nd class, with anything over the value of £20 requiring a signature on delivery. For items over the value of £50 a fully tracked Royal Mail service will be used. International orders up to the value of £20 are dispatched with Royal Mail International Standard, which does not include tracking. Orders over the value of £20 are sent using Royal Mail International Tracked and/or Signed services depending on the destination.

 

COMBINED INTERNATIONAL POSTAGE: Postage can be combined for international buyers, without immediate payment, using the ?Request Total? function in the shopping cart. In order to get a combined price, please add any items you would like to purchase to your cart, and then view your cart. Look for a button labelled ?Request Total?, and use this to commit to buy and request a combined postage invoice. Any excess postage paid will be refunded.

 

PROBLEMS & RETURNS

 

If anything is wrong with your item when it arrives then please get in touch before leaving feedback, and I will try to get the issue resolved as quickly as possible. If you change your mind about an item you've purchased, then it can be returned within 30 days at the buyers cost for a full refund, no questions asked.

 

If your item does not arrive, please be aware that Royal Mail will unfortunately not consider a compensation claim for loss until 10 working days (5 for Special Delivery items) have elapsed since the delivery due date, and I will be unable to issue a refund until this point.

 

If you have any questions then please send me a message and I will get back to you as quickly as I can, and please take a look at my other listings, as I have a variety of wargaming related items available.

 

Thank you for looking :)