Product Description
★NOTE: Our Tuya series products include WiFi and Zigbee versions. The Zigbee version needs to be used with the Tuya Zigbee gateway. Please confirm before purchasing. Thank you for your great cooperation !
Description:
Tuya's ZigBee smart wireless gateway supports 2.4G WIFI network direct connection, and the device communication network is ZigBee HA 3.0
Product function: Doctrine is used with ZigBee series products of the graffiti solution, including switches, sockets, sensors, door locks, electric curtains, universal infrared remote controls, etc.
Please note that any ZigBee product needs to be used with a gateway, and our company's model is the lightest mini and easy to install. The currently accessible devices support about 30-50, which is enough for small houses or apartment buildings.
The biggest advantage of the product is that it does not need to be connected to the network cable, it is plug and play, and it can be placed in any place with a socket to be powered on and used for networking.
Features:
1.A must for all ZigBee products:This is a hub that connects to a variety of ZigBee smart products and is the bridge,as well as a control center for smart homes,which plays an irreplaceable role for all ZigBee products.
2.Wide Compatibility:ZigBee 3.0 smart products are well compatible with the ZigBee gateway hub,allowing you to customize your systems depending on your individual needs and security requirements,which allows to control your all house appliances in one App.
3.App Smart and Remote Control:Adding devices,device reset,third-party control and group control to meet the needs of smart applications,are all supported by the hub.Simply use your smart phone to control remote security kit system connected to the hub anytime,anywhere.
4.Stable and Reliable Wireless Networking:WiFi signal covers a wide range of areas that is stable and reliable enough for normal work of any connected devices to the hub.
5.Easy to Fit:The smart gateway hub is designed with absolutely no wiring required and an extremely quick simple WiFi setup,no professional technical skills needed.
6.Package Included: 1*Gateway + 1*Manual + 1*Data line
1. Paypal ONLY.
2. We ONLY ship to your PAYPAL verified address for more safely, so please make sure your shipping address is correct before you buy item.
3. Buyer need ship to other address (not Paypal confirmed address) should contact us before buy item.
1. Your order will be shipped within 2~3 business days once we receive your payment.
2. If you pay by e-check, we will ship your order once your payment is cleared.
3.We are not responsible for any customs duty incurred at foreign customs.
4.The shipping time is around 15-25 business days depending on your location.Please note this. We ship to Paypal confirmed address ONLY. Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
Attention: Please contact us via ebay message like the way shown above before starting a returnrequest, so we can deal with your issue quickly and efficiently.
1.Return this item.
2. Select a reason: please choose"It's the wrong size or doesn't fit"
3. 30 days Warranty from the date of purchase covering manufacturing defects, but doesn't cover items that have seen abused, burned and damaged in any form.Please contact us if you have NOT received item beyond 5 working days, we will check it with post office and resend any missing item.
4. If you return an item purchased from us, it must be back in Factory Condition. This includes packaging, inserts, manuals etc. Please allow up to 5 Working Days for us to process your returned item.Thanks!
Beijing time : Monday to Friday 9:00 am to 5:30 pm.
Items can be returned for exchange or full refund within 5 days from the date you receive your merchandise if they are defective.
We are not responsible for any purchase after this 5-day period.
Return shipping is the responsibility of buyer unless the return is a result of our mistake (i.e., your receive the wrong item)
We will pay for shipping replacement back to you if an exchange is requested.
Negative feedback does not solve anything. If you have aproblem with your order please contact us first.
We are always willing to work things out.
-Please use the link "Ask the Seller Question" or send "eBay message" in you "My eBay" to contact us if you have problems, special requests or suggestions, we are very glad to help you anytime. Due to the 12 hours time difference between West and Asia we will reply you within 24 hour.
--please leave us the positive feedback and good detailed seller rating after you received our package and satisfied with it. as you know, every seller works hard for the positive feedback. and if you have any question with the transaction or you do not satisfy with the item ,please fell free to contact with me before you leave any feedback ,i will responds you within 24 hours.
--if you have any question,please fell free to contact with me first,I will response you within 24 hours ,We take the weekends off, so any questions sent then will be answered on Monday. Thanks for your patience and understanding!
Please give me a chance before you leave the negative feedback.