All corals are WYSIWYG (What You See Is What You Get).  

You will receive the exact coral shown in the listing photo(s).

Shipping

• We ship Monday - Thursday using UPS Next Day Air (overnight shipping).
• Please click the 'Message to Seller' link during Checkout and specify a shipping date. The shipping date must be within 7 days of the purchase date.  We do not currently ship on Friday for Saturday delivery.
• If a Holiday or Weather is going to impact the shipping date, we will contact you to coordinate a new shipping date.
• Shipping is charged one time per order.  Example: If you order 1 item or 10 items, you pay the same shipping.  
• Free Shipping for purchases over $349.00 (discount will automatically appear in your cart)
• No signature on delivery is required.

Packaging

• We use fully insulated shipping coolers with 1.25 inch thick styrofoam walls.
• Heat Packs and Ice Packs are added free of charge to all orders based on your local weather.
• The corals are double bagged or placed in small plastic containers within the cooler.
• All open areas in the cooler are packed with bubble wrap to ensure everything stays secure.
• All corals will be labeled with "peel off" stickers on each individual container/bag.

Lighting

• We us the Aqua Illumination Blade series for lighting.
• When we take photos, we set all channels (Blue, White, Royal) to 100%.
• On occasion, we will adjust the white balance and/or sharpness.
• We don't use misleading filters to make something look better than it is.  

DOA (Dead on Arrival)

• A clear photo must be taken of the DOA coral and it must be sent to me within 3 hours of delivery.
• If a coral is deemed DOA, a store credit will be provided for the purchase amount.  Note: Shipping is non-refundable.