Customer Support
We offer FREE STANDARD SHIPPING!
- FREE standard shipping to 48 States. For info on HI, AK or any locations outside the Continental United States please check shipping services and destinations in the shipping details of listing.
We do not ship to PO Box addresses or addresses that have a PO Box in them. All orders purchased with such addresses will be cancelled and refunded.
If an item arrives defective or becomes defective within 30 days of its arrival, you can return it for a replacement or a full refund. If a replacement is requested and we do not have the item in stock, we will give a full refund.
Holiday Shopping Return UPDATE:
For items ordered November 1st - December 31st 2020 we will accept returns until January 31st 2021.
Please contact us for a prepaid return shipping label.
We accept
PayPal
If you have any issues with your order, please reach out to us! Our goal is total customer satisfaction.
Your total satisfaction is our goal! If you have any question or comments please reach out to us!
Just send us a message through eBay and we will get back to you within 24 hours (mon - fri) and usually much sooner!
Thank you for visiting our ebay store!
Sufficient Quantity: you will receive 9 pieces textured animal sensory mats in different styles, including sheep, snake, zebra, lion, hedgehog, fish, whale, octopus and duck, 1 for each style; The mat helps in developing the sensory skills of a child by stimulating their sense of touch, sight and more through different textures and colors Proper Size: our animal sensory tiles autism measure approximately 9 x 6 inches/ 24 x 15 cm, is ideal for kids to hold and interact easily, and have plenty of surface to explore; Its miniature size makes it easy to carry around. Parents can take it on trips to keep their child entertained and educated simultaneously Safe and Durable: made of leather, chenille, pearlescent sheet and other material on the front and felt material on the back, these sensory texture mats kids are non toxic and easy to clean, serviceable and suitable for children's delicate skin, providing them a pleasant playing experience; Different textured surfaces provide a soothing and calming sensory experience, helping to improve mood and reduce stress Practical and Delicate: our sensory mat has 9 different materials with animal like textures, which can make you calm down and feel the creatures when you touch them, and is designed with exquisite embroidery, non slip mats on the back and hooks, can be fixed without slipping easily or being hung on the places you want Scope of Application: the sensory tiles kids are not only tools for touch, but also a way to learn, can help kids to familiarize them with various animals and enhance their understanding and appreciation of the world when obtaining special sensory experiences; The animal themed mats are designed to keep the children engaged and entertained with vibrant images and colors
Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
Sufficient Quantity: you will receive 9 pieces textured animal sensory mats in different styles, including sheep, snake, zebra, lion, hedgehog, fish, whale, octopus and duck, 1 for each style; The mat helps in developing the sensory skills of a child by stimulating their sense of touch, sight and more through different textures and colors Proper Size: our animal sensory tiles autism measure approximately 9 x 6 inches/ 24 x 15 cm, is ideal for kids to hold and interact easily, and have plenty of surface to explore; Its miniature size makes it easy to carry around. Parents can take it on trips to keep their child entertained and educated simultaneously Safe and Durable: made of leather, chenille, pearlescent sheet and other material on the front and felt material on the back, these sensory texture mats kids are non toxic and easy to clean, serviceable and suitable for children's delicate skin, providing them a pleasant playing experience; Different textured surfaces provide a soothing and calming sensory experience, helping to improve mood and reduce stress Practical and Delicate: our sensory mat has 9 different materials with animal like textures, which can make you calm down and feel the creatures when you touch them, and is designed with exquisite embroidery, non slip mats on the back and hooks, can be fixed without slipping easily or being hung on the places you want Scope of Application: the sensory tiles kids are not only tools for touch, but also a way to learn, can help kids to familiarize them with various animals and enhance their understanding and appreciation of the world when obtaining special sensory experiences; The animal themed mats are designed to keep the children engaged and entertained with vibrant images and colors