PLEASE READ BEFORE BIDDING:
Please read the entire auction listing, including shipping costs, before writing to ask a question.
OUR GOAL IS CUSTOMER SATISFACTION. In
order to meet that goal, we will ALWAYS work with our customers on any
concerns that may arise. Because of that dedication, there should be no
need to open a resolution dispute before working with us. Please keep
in mind, we would prefer to continue to provide you the opportunity to
acquire the rare music we present each and every week.
Payment
is required within seven days. We mail all paid items ONE WEEK after
auctions end. Our listings are time consuming in
detail and we are often traveling to find these gems, which at times
delays the delivery schedule by a day or two. We ALWAYS process and ship every paid order. We have no control over parcels once they are mailed from our local Post Office.
Overseas mail to some countries (Italy, Russia, France, in particular)
has become very slow. Opening a dispute for slow mail is unacceptable. We work hard to provide
excellent service as is represented by our well over 22+,000 positive feedback.
We use an ultrasonic KLAudio
machine and thoroughly clean all records. Each order is carefully
packaged by removing the LP from the jacket to avoid seam splits, use of
3 ml plastic cover sleeves over each LP and jacket, cardboard pad
inserts, and placed in sturdy record mailers for safe delivery.
We
take Customer Service seriously, and want you to be satisfied. Please
give us 5 stars in each category through the feedback system, and we
will be able to effectively continue to fulfill your passion for rare
and collectible music! We have served thousands of satisfied customers - far more than our feedback records indicate - and our aim is to continue to do so.
Thank you for your interest and support.
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SHIPPING:
USA ~ 1 LP = $4.00 Media
Priority rates vary by area; please inquire.
All Canadian and Overseas shipping ~ Please inquire about rates. Priority shipping rates required on any order $200+ ~ Also, in the best interest of all of us, safe Express shipping rates on any order totaling $400+
Note to International buyers: If you are unable to bid on our auctions, send us an e-mail and we will try to fix your problem.
WE DO NOT USE
EBAY's GLOBAL SHIPPING PROGRAM. Be certain that your Customs forms are
processed by us and your package will be postmarked and mailed at our
local Post Office.
Discount shipping on multiple LPs in same order.
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