Pinky Sales Policies:
Bidding and/or buying indicates your acceptance of our policies.
PLEASE NOTE SHIPPING DETAILS BELOW. WE HAVE NO CONTROL OVER SHIPPING FEES, TRAVEL TIME, OR DAYS WE CAN SHIP. WE WEIGH AND MEASURE CAREFULLY AND SHIP WITHIN THE 2 DAY WINDOW MONDAY THROUGH FRIDAY.
Bidding or Buy it Now:
· Please check the photos carefully and ask questions before bidding. We answer all questions as quickly as possible.
· We post multiple photos, a mix of stock photos and photos that we take, so that you can make a confident choice. We try to take photos of as many angles as possible.
· We describe the condition of our pieces as accurately as possible, according to our experience. We do not claim to be experts, but we do our best to honestly and accurately describe anything we see on all items that might be important. We urge you to ask questions, if something is important to you that we have not addressed.
· Many of the items we sell are vintage items. As such, there may be minor imperfections associated with their use and age. With antiques, some wear is to be expected, and especially with old glass, there sometimes may be small bubbles, light wear or signs of age and use, or slight irregularities, which is common with handmade glass.
· All items are sold as is, and all sales are final. Returns are not accepted.
Payment:
· We accept eBay payments only. Payment is due within 4 days of the auction closing. Automatic non-paying buyer will open a claim after 4 days.
Shipping:
· Shipping costs are determined by the weight and size of the package, and the destination zip code. We do not determine the cost of shipping, nor do we have any control over it.
· We weigh and measure accurately, and only charge the actual shipping fee with NO additional handling or packaging charges.
· Shipping will be within 24-48 hours after payment is received, unless there is a holiday or weekend involved.
· We combine shipping for multiple items, whenever possible. We will adjust for errors or overcharges by the eBay shipping calculator as necessary.
· Insurance is included in shipping fees, for the protection of all involved. Fees noted already include the insurance cost.
· We will only ship to verified addresses, in order to comply with eBay policies.
· We usually ship via USPS. UPS may be used for very large items that the PO cannot safely handle.
· Please remember that Ground Advantage, should you choose it for a large item, takes about a week longer to reach you. We have no control over this time difference.
· Safe shipping requires good boxes in the right sizes, and the proper packing materials. We use bubble and popcorn to pack glass or fragile items, which is costly for us, but it ensures that your items will be safe.
If there should be a problem:
· Please contact us, within 3 days of receipt of the item, should anything go wrong with the shipping, and we will assist you in filing the insurance claim. PLEASE SAVE all packing and any broken pieces, if there is breakage.
· If an item does not arrive as scheduled, please notify us right away. All packages are tracked and show delivery date and time.
· If there should be an error in shipping, as in, you have received the wrong item, please contact us within 3 days of receipt of the item, so that we can assist you.
Feedback:
· We post only reciprocal feedback. We will post your feedback after you post ours, so that we know that you have received your item safely.