Item Description: Motorola U-Verse VIP1216 with HD w/Power Adapter & Remote
Condition: Looks good. Turns on. That is the extent of my testing. Please ask questions before purchasing. Pulled from a working environment. Thanks.
Returns: We accept returns. Please contact us first before opening a case. We will get back to you as soon as possible for a resolution.
Defective Items: We will pay for return shipping or issue a refund. After the item is received back and tested, a full refund will be sent to the buyer. If the item is not defective, a restocking charge up to 50% of the item price may be charged to the buyer. If the item was part of a lot, seller will pro-rate a refund or send a replacement to buyer.
Changed Mind/Ordered Wrong Item: A restocking charge up to 50% of the item price will be charged to the buyer.
Shipping: Item ships within 3-days of purchase not including Sunday and Holidays.