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Product Description
RETEVIS, wireless communication service expert around you, is a growing brand of two way radio and accessories and owned by SHENZHEN RETEVIS TECHNOLOGY CO., LTD.
Shenzhen is not only our Products Research and Development Center, but also our Production Center. More than 100 staffs are working here for better and better products. Zhengzhou, as Marketing and Service center, there are about 100 customer-support staffs, listening to and responding with our customers’ feedback every day.
Though RETEVIS two-way radio has been widely used in all kinds of industry, we focus on business radio, outdoor radio, children’s partner radio, amateur radio. Our RETEVIS products have got FCC, IC, CE, ROHS, PSE, RCM, TELEC and JATE certifications. Meantime, RETEVIS products have been on the cover of some hot magazine many times. Equipped with the advanced production equipments and professional workers, we are always pursuing Quality Assurance and Technology innovation. Furthermore, we have invited one group of professional products experts’ team researching and developing better and better products. In one word, We not only sell RETEVIS radios, but we have taken the time to improve RETEVIS for everyone.
We set up US, GB, AU, DE, IT, FR, ES and NG overseas warehouse. Till now, we have sold more than 180 countries, especially countries from North Americans and Europe.
“Joy, Growth, Value and Happiness” is our belief, However, Customer Satification drives us move on. Also, Wish every one of you enjoy all from RETEVIS!
We will prepare the shipment in 24-72 hours(Sundays and holidays excepted. )after we receive the payment and after the eCheck is cleared.
Please make sure the Ship-To address you type during checkout is correct. We are not responsible for any wrong or undeliverable addresses.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
Custom fee (including VAT&GST):
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office before bidding. We will try our best to help customer do customs clearance.
We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less Shipping &handling within 30 days of your purchase via parcel post.
Please contact us before you return the item, we will offer you the right return address
For any exchange or refund, we need the product must be in its original receipt,including the box, packaging and all the accessories.
Buyers are responsible for the returning shipping cost. Shipping and handling charges are not refundable.
Refund and replacement: Once the carrier has received your item, Please allow up to 10 business days for returns to be processed.
If you cannot return it, you can sell it, too!! Been holding on to something past its return date? You can sell it online on eBay! Find its exact match on eBay and click the "Sell an item" button. It's easy.
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
If you are not satisfied with your purchase in any way, Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
On Mar-01-21 at 02:13:13 PST, seller added the following information: