Payment
is due within 2 days of purchase. We accept Paypal, the safest way to
pay on the internet. You may use Paypal to pay with any credit card or
debit card without having to open an account. Paypal is an eBay company.
Items
are shipped within 1 day of payment. We get orders shipped as soon as
possible in all cases, which is normally 1 business day after payment.
Actual shipping times will vary from 1 to 5 days depending on your
location and shipping zone. International orders take from 5 to 25 days
to arrive at your location. Shipping time depends on your location and
postal services. We have no control over shipping times after the
package has been delivered to the carrier.
Items
are generally delivered to the shipping carrier one business day after
payment receipt. P.O. Box and A.P.O. addresses are accepted but may
require longer shipping times. International orders (non-USA addresses)
are responsible for any and all local duties, taxes, import fees or any
other additional cost above and beyond the prices paid for product and
shipping.
We
accept returns if unused or different than advertised. Item must be new
and unused with all original packaging materials. If an item has had
fuel in it, then it is used and not eligible for return.
Seller
is not liable or responsible for the use or misuse of this product.
Buyer agrees and assumes any and all risk associated with the use or
misuse of this product by electing to purchase the product. The vehicles
run on flammable fuel and use or misuse could result in serious injury
or death. Please read and follow all instructions and additional
material as they are intended to assist you in the use of your product.
Please
be aware that if not used correctly, these nitro hobby vehicles may not
function properly and will require repair or replacement of components
and parts. Common usage accidents will occur, replacement parts are
readily available on-line. Repair and adjustment are an inherent part of
the hobby and the use of these products. All parts can be adjusted,
repaired, or replaced as part of the hobby experience. Usage and
hands-on assistance can typically be obtained through other hobby
enthusiasts or by e-mailing us for assistance and the training videos on
redcatracing.com.
Most of our products have a manufacturers warranty and claims may be made directly with the manufacturer online.
JEMSnc.com
offers high quality items with outstanding, personal customer service.
We treat our customers how we want to be treated; with respect,
courteous service and quality products.
We are located in Rocky Mount, North
Carolina, but by the power of the internet can extend our products and
services worldwide. We take pride in providing the extra effort to ship
products to our troops overseas. Many sellers refuse to ship products to
APO/AE addresses, but we take pride in shipping to our troops! We have
customers in all 50 states and over 50 countries around the world. Let
us serve you too!
The best way to contact us is by email: sales at JEMSNC.
Our internet store is OPEN 24/7, but we work 9AM to 5PM Eastern USA time, week days only, excluding holidays.
