Technical Information (Please Read)

Please view the key measurements and technical information to ensure you select the correct replacement product.
The return postage cost for items ordered incorrectly are covered by the buyer so please ensure you order the correct item.

• PZ - 68mm (distance from centre of spindle to centre of key)
• Screw Fixing Centres - 215mm - (the distance between screw holes. Please use our handle measuring image guide (see product images) to distinguish which handle size you require.)
• Backplate Width - 30mm
• Backplate Length - 245mm
  

There are two critical dimensions when measuring your door handle - the PZ dimension and Screw to Screw dimension. You can browse our door handle section by PZ and Screw to Screw dimensions. Other useful dimensions include the top screw to spindle and overall back plate length.

A. The PZ dimension - measured from the centre of the spindle (follower) hole to the centre of the euro cylinder hole.

B. Screw to Screw (Fixing Centres) - measured from the centre of the top fixing screw hole to the centre of the bottom fixing screw.

C. Top Screw to Spindle - measured from the centre of the top screw hole to the centre of the spindle (follower) hole.

D. Overall Back Plate - the length of the back plate.

Delivery Information

We offer free delivery on all of our products giving you excellent value for money! Please contact us regarding any delivery issues before leaving negative feedback.

Order before 3pm - despatched same working day.

Order after 3pm - despatched next working day.

Order placed during weekend - despatched Monday.

Royal Mail 2nd Class - 2-4 working days.

Royal Mail 1st Class - 1-2 working days (not guaranteed next day).

Next Working Day Courier - next working day if ordered before 3pm.

Please see the estimated delivery times above, if your item is late or hasn't arrived within the periods stated please check it hasn't been left with a neighbour or that Royal Mail haven't left a red delivery card in your letter box or safe place. Please note, most of our items are bulky and won't fit through a standard letterbox and will therefore need someone home to receive the delivery. If nobody is home, Royal Mail will leave a red card for you to collect your item from the local delivery office. If your item cannot be located or still hasn't arrived, please contact us.

Terms & Conditions

Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. Unless otherwise agreed we may deliver by instalments. Should the Customer request for the delivery to be by instalments a further agreed carriage charge will be applicable. Failure by the customer to pay for any instalment or delivery when due shall entitle us to withhold further deliveries and the customer shall be liable for any costs incurred by the supplier relating to such goods which the supplier is then entitled to withhold. Delivery of the Goods shall be made to the customer's address and the customer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.Please note, estimated times on listings are provided by eBay, not the seller and the seller will not be held responsible for items taking the additional days beyond the estimated time of arrival. Please contact the seller for any queries.

Orders cancelled after dispatch of the goods will be subject to credit only once the items are returned to us and receipted back into our Warehouse. If the items are accepted, opened and used the Distance Selling Regulations will apply. In all instances, goods must be returned as new, with no blemish, defect or parts missing, neither must the outer packaging show any damage or be defaced in anyway. Should the items/packaging show any damage or be incomplete and defaced in any manner a 25% fee will apply, this will automatically be deducted from the credit issued. The customer shall be responsible for carriage charge for return of the goods.

If you are not totally satisfied with your purchase, you can return it within 7 days from receiving the goods for a refund provided it is in pristine (as new) condition in its original box and packaging. The customer will be responsible for the safe return of the goods. Goods must be returned “as new” or in the same condition that they were received. There should be no damage, all parts, items should be returned, all packaging must be included and the packaging must not be defaced in manner. We do not refund carriage charges applied to the initial order and neither do we pay for the cost of returning the items to us. Only complete products will be accepted. All products must be returned complete, unused and undamaged. Adequate packaging must be used to return the goods. Items that are not securely wrapped and received will be returned in the same manner. We reserve the right to reject and items that do not meet the criteria laid out herein.

If you think that the product you have purchased is faulty you should advise us as soon as possible. Based on the product fault, we'll advise of the next steps. If we advise you to return the product to us, a restocking fee of up to 25% may be charged on returns, which prove to be non-defective. The restocking fee is non-negotiable.

Although we warrant that the goods will, at the time of delivery, correspond to the description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods. Full details are available from the original manufacturer. Except where the Customer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or conditions of the goods whether implied by Statute, Common Law or otherwise are excluded and the Customer warrants that the Customer is satisfied as to the Suitability of the Goods for the Customer's purpose Goods are not sold on a trial basis. If you buy goods which have no published technical specifications, it is your responsibility to establish the suitability of the goods for your intended purpose.

In the event that a product is listed at an incorrect price, photo or description due to a typographical error or error in information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.

All products are subject to availability and may be withdrawn at any time.  We offer an extended range of products which are obtained directly from our suppliers. These products are subject to suppliers’ stock availability and delivery dates made by the suppliers’ own delivery services. It is our policy to contact you to explain the stock and delivery situation with these products. Again if you do not wish to proceed with the order, we will arrange for it to be cancelled.

Except as may be implied by law and except in the case of death or personal injury where the Customer is dealing as a consumer, in the event of any breach of these Terms and Conditions by us the remedies to you shall be limited to damages which shall in no circumstances exceed the price of the Goods and we shall under no circumstances be liable for any indirect, incidental or consequential damages.

Please contact us with any issues before leaving negative feedback :)