Thank You For Shopping With Nielsen's Billiards
Please Check Our eBay Store For Other Great Deals
Nielsens Billiards - Joerackem
Monday through Friday 9:30 a.m. to 5:30 p.m. and Saturday 9:30 a.m. to 3 p.m. CST
Authorized Viking Dealer
FREE GIFT SET:
About cue weight changes: At Nielsen's Billiards, we will try to get the cue as close as possible to the desired weight. Usually we can come within 1/10 of an ounce to the desired weight requests. Exact matches may not be possible, but we will try. We always try to do our best and keep our customers happy with prompt and courteous communication. Shipping items on the same or next business day is also a high priority as we know customers appreciate their item(s) as soon as possible. Our feedback is proof of our dedication to our customers. Please contact us if you have any questions about weight or tip changes.
HOW TO MAKE PAYMENT – We accept Paypal and can be contacted during business hours. Business hours are M-F 9:30 a.m. – 5:30 p.m. and Saturday 9:30 a.m. – 3 p.m. CST.
SHIPPING
FREE Continental US shipping - Buyer pays $0.00 for shipping in the continental US. Shipping will be via USPS mail with delivery confirmation or UPS ground and the shipment time is generally 1-4 business days depending on your location. We ship your order out the same or next business day upon receiving your payment. Most orders leave the same business day!
Non Continental US shipping - Buyer pays $35.00 for shipping in the non continental US. Shipping will be via USPS Priority mail with delivery confirmation. Estimated shipment time is 3-5 days. Non continental US destinations and territories outside the Continental US include Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, APO. etc. UPS is not available to non continental US locations. APO shipments are not trackable per US military mail. We require insurance on all APO shipments. APO shipment times can vary and are generally 7-21 business days.
International shipping - (Asia, Australia, Europe, Germany, Japan, Mexico, South America and United Kingdom) International shipping is $69.00. Shipping to Canada is $49.00. All international shipping rates are quoted using USPS Express mail International and Priority Mail International with tracking. International USPS estimated shipment time is 5-10 business days.
*Estimated shipment times are quoted by USPS (United States Postal Service) and are generally very reliable. Some shipment times vary from USPS estimated shipment times.
International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
If you have any questions about something not mentioned in this listing, please send e-mail or call us at between Monday through Friday 9:30 a.m. – 5:30 p.m. and Saturday 9:30 a.m. – 3 p.m. CST.
Returns - On rare occasion the need to return an item occurs. With your return, you must include the original invoice that was included with your shipment. Please write a brief description on the invoice as to why the item is being returned. Before returning the item, please contact us to discuss the return first. In your email, please include your name, shipping address and specific item(s) that you wish to return and reason for the return.
Return policy - We will take back any new and unused item and issue your Money back or exchange (buyer's choice) within 30 days from the date that you received the item. The only reduction in the refund will be the shipping and handling fee. If the item price included shipping, the hard cost shipping that we paid will be subtracted from the amount you paid to determine the total refund. There is no reduction for shipping and handling if we are replacing an item that did not arrive to you correctly.
Thank you for your interest in Nielsen's Billiards. If you have any questions, please make sure to include your email address with your question.After purchasing, pay instantly with your credit card through PayPal!