Easy Returns & Exchanges - 60-DAY NO HASSLE RETURNS
If you're not satisfied with your purchase, you may return the merchandise for exchange or refund as long as they are unworn (excludes trying it on), unsoiled and unwashed, and the tags remain attached to the garments. Free shipping on exchanges. Customer pays for return shipping. Please send the merchandise back to us by USPS First-Class mail (US orders). We recommend that you add insurance or a tracking service (e.g., delivery confirmation) to ensure tracking. Send the item(s) you would like to return or exchange in a secure package via the U.S. Postal Service ONLY. DO NOT USE FEDEX OR UPS as they do not deliver to P.O. Boxes. Please fill out the return section of the form completely and enclose it with the item(s) you are returning. Please indicate if you would prefer to receive a refund or make an exchange for another size, color or style. If you have additional questions regarding our returns and exchange policy, please contact our Customer Care Department (Monday - Friday, 9 AM - 4 PM Eastern Time).
All returns and exchanges should be mailed to the following address:
Lavinia Lingerie Inc.
Returns & Exchanges
P.O. Box 2547
Leesburg, VA 20177-7753