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Product Description
Who Are We?
We are one of the biggest mascot costume manufacturers in Shanghai, China. We have over 10 years of professional experience in making high quality mascot costumes for parties, events and ceromonies. And what's most important is: We are the most HONEST and RESPONSIBLE seller. Our products are sold to worldwide and receive high recommendations! Here is some basic information of the costume you are looking at:
We are one of the biggest mascot costume manufacturers in Shanghai, China. We have over 10 years of professional experience in making high quality mascot costumes for parties, events and ceromonies. And what's most important is: We are the most HONEST and RESPONSIBLE seller. Our products are sold to worldwide and receive high recommendations! Here is some basic information of the costume you are looking at:
Discounts:
- Welcome to make multiple purchases! Just tell us what characters you are looking at and we will give you a one-package discounted good price! You can contact us by clicking "Ask a question" at the bottom-left side of the page.
FAQ:
- Q:Is there a tracking number for my item? A:There is a tracking number for every item we ship. We will upload it to the eBay transaction detail. We will also send it to your email box when we ship the item.
- Q:What shipping method do you use? A:We ship all mascot costumes with EMS expedited shipping. It is the fastest possible shipping method for mascot costumes.
- Q:How long does it take for my item to deliver? A:It depends on your country. Please refer to the table in the "Shipping" tab down below.
- Q:Is your item same as the pictures? A:We guarantee that our actual items are the same as the ones in pictures.
- Q:Can I make changes on specific parts of the costume? A:You can tell us your specific requirements, and we will tell you if we can make that change.
- Q:Can I buy just the head or just the clothings? A:Yes you are welcome to do so. Just send us a message and we will calculate the price for you.
- Q:Do you do wholesale? What is the discount? A:Yes we would love to do wholesale for you. If you buy multiple, we will offer discount on each of the items you order. We can also reduce your cost greatly by combining shipping, economy shipping, or other possible ways.
- All items will be shipped within 48 hours upon receipt of payment.
-
Will ship worldwide. For orders from any other countries, please email us for quote.
CountryShipment Time ( Business Days )5 - 6 days 7 - 10 days 11 - 13 days 14 - 19 days 20 - 22 days United States 4%55%21%15%5%Canada 2%55%23%16%4%Ausralia 18%52%20%8%2%United Kingdom 8%52%30%8%2%Germany 2%12%22%42%22%Russia 3%15%20%28%34%Other Asian Countries 4%55%21%15%5%Other European Countries 1.5%12%22.5%45%19%
- We will sent shippment notification with tracking number to you once we send out your package . You can check your package status China Post Website with our given tracking number.
- You can also track your order here:
www.17track.net
Payment Information
- We accept Paypal only.
- Major credit cards accepted (Visa, MasterCard, Discover, American Express) through PayPal
- Payment must be made within 14 business days.
- All prices are final, no negotiate on the price.
- Positive feedback will be given immediately after payment recieved.
Payment Information
- We accept Paypal only.
- Major credit cards accepted (Visa, MasterCard, Discover, American Express) through PayPal
- Payment must be made within 14 business days.
- All prices are final, no negotiate on the price.
- Positive feedback will be given immediately after payment recieved.
Payment
Payment Methods:
Paypal
Delivery details
Return Policy
-
Our product comes with one year full-coverage warranty.
-
We'll be happy to refund the product price (less our actual S&H cost) within 7 days.
- Buyer is responsible for all return shipping costs to our factory. We will ship the new item to you.
-
All
returns require an RMA (return merchandise authorization) number.
Returns without an RMA number may be delayed or returned to the sender.
FeedBack & Details Seller Rating
- Dear buyer, Thank you for your
purchasing our items. If you are satisfied with our service and the
items your recieved, please leave us a positive feedback.
- When you give us rating on the shipping time criteria, please consider the item are shipped all the way from China.
- Your supports will give us more confidence to develop further business and provide good products in low cost.
- Our first mission is to make sure
you are happy with each of the transaction. Please contact us before
leaving any 1 or 2 ratings, negative feedback or open any of the
dispute. When you encounter any problem in the transaction, please
contact us through Ebay Message Center, we will answer you within 24
hours during working days.
Communication
- If you have any enquiries about our
product or your shipping status of your orders, please feels free to
contact us through eBay My Message Center.
- We will answer your message within 24 hours ( except for public holidays ).
- Please don't send emails directly, use EBay System. It will shorten our handling time and provide better services. Thank you.
-
Delivery details
Shipping
I will send your item in 3 days after your payment
All will be shipped by international standard airmail,
it will take 10-20 days normally,
Sometimes may delay one more week,as for your Country Customhouse.
About Feedback
Don’t have any negative and neutral evaluation when you leave. if you
are not satisfied with this transaction for any reason. Please response
to your reasons. We will do our best to resolve the problem.
Return Policy
-
Our product comes with one year full-coverage warranty.
-
We'll be happy to refund the product price (less our actual S&H cost) within 7 days.
- Buyer is responsible for all return shipping costs to our factory. We will ship the new item to you.
-
All returns require an RMA (return merchandise authorization) number. Returns without an RMA number may be delayed or returned to the sender.
FeedBack & Details Seller Rating
- Dear buyer, Thank you for your purchasing our items. If you are satisfied with our service and the items your recieved, please leave us a positive feedback.
- When you give us rating on the shipping time criteria, please consider the item are shipped all the way from China.
- Your supports will give us more confidence to develop further business and provide good products in low cost.
- Our first mission is to make sure you are happy with each of the transaction. Please contact us before leaving any 1 or 2 ratings, negative feedback or open any of the dispute. When you encounter any problem in the transaction, please contact us through Ebay Message Center, we will answer you within 24 hours during working days.
Communication
- If you have any enquiries about our product or your shipping status of your orders, please feels free to contact us through eBay My Message Center.
- We will answer your message within 24 hours ( except for public holidays ).
- Please don't send emails directly, use EBay System. It will shorten our handling time and provide better services. Thank you.
-
Delivery details
Shipping
I will send your item in 3 days after your payment
All will be shipped by international standard airmail,
it will take 10-20 days normally,
Sometimes may delay one more week,as for your Country Customhouse.
About Feedback
Don’t have any negative and neutral evaluation when you leave. if you are not satisfied with this transaction for any reason. Please response to your reasons. We will do our best to resolve the problem.
Feedback
