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Nielsens Billiards - Joerackem
Monday through Friday 9:30 a.m. to 5:30 p.m. and Saturday 9:30 a.m. to 3 p.m. CST
About cue weight changes: At Nielsen's Billiards, we will try to get the cue as close as possible to the desired weight. Usually we can come within 1/10 of an ounce to the desired weight requests. Exact matches may not be possible, but we will try. We always try to do our best and keep our customers happy with prompt and courteous communication. Shipping items on the same or next business day is also a high priority as we know customers appreciate their item(s) as soon as possible. Our feedback is proof of our dedication to our customers. Please contact us if you have any questions about weight or tip changes. These cues are available in 17.5 ounce to 20.0 ounce weight range.
HOW TO MAKE PAYMENT - We accept Paypal and can be contacted during business hours. Business hours are M-F 9:30 a.m. to 5:30 p.m. and Saturday 9:30 a.m. to 3 p.m. CST.
SHIPPING
General USPS shipping estimates:
· First Class- 1-5 business days
· Priority Mail 1-3 business days
· Express Mail 1-2 business days
· Parcel Post 4-9 business days or 4-15 business days for outside Continental USA
WE SHIP SUPER FAST! - We usually ship with 1 business day of your order, BUT - SHIPPING TIMES ARE NOT GUARANTEED. We will provide tracking number for your order. USPS may not always scan your package at each location so it might seem like it isn't moving but that is usually not be the case and will only update once it's actually delivered.
FREE Continental US shipping - Buyer pays $0.00 for shipping in the continental US. Shipping will be via UPS ground or USPS Priority mail with delivery confirmation and the shipment time is generally 1-4 business days depending on your location. We ship your order out the same or next business day upon receiving cleared payment.
Non Continental US shipping - Buyer pays $12.00 for shipping in the non continental US. General USPS shipping estimates do not apply to these locations! Shipping will be via USPS Priority mail with delivery confirmation. Estimated shipment time is 3-5 days. Non continental US destinations and territories outside the Continental US include Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, APO. etc. UPS is not available to non continental US locations. APO shipments are not trackable per US military mail. We require insurance on all APO shipments. APO shipment times can vary and are generally 7-21 business days.
International shipping - (Asia, Australia, Europe, Germany, Japan, Mexico, South America and United Kingdom) International shipping is $59.00. Shipping to Canada is $39.00. All international shipping rates are quoted using USPS Priority International with tracking with ESTIMATED shipment time of 10-14 business days depending on your country's freight/mail forwarder and Customs Dept. Some countries like African, South America, some Middle Eastern and Island Nations may take longer.
International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
*Estimated shipment times are quoted by USPS (United States Postal Service) and are generally very reliable. Some shipment times vary from USPS estimated shipment times.
Thank you for your interest in Nielsen's Billiards. If you have any questions, please make sure to contact us with your question.
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