We offer combined postage and handling when you purchase
multiple items from us within a four day period. You
pay full shipping cost for the most dearest and you then
receive a 50% postage and handling discount for each
additional item purchased through us. If you are planning
to purchase more items, please inform us.
Please request 'Total Invoice' when you have finished
bidding/buying what you require so we can adjust the
invoice. Payments are strictly to be paid within three (3)
days.
While we do our best to keep our listings as accurate and up
to date as possible, any errors and omissions are not
deliberate. If you do spot any inconsistencies or errors in
our listing, please contact us so that we can rectify it
immediately.
Please test all items to ensure that it is suitable for your
purpose before installation. We accept exchanges as per our
returns and exchange policy - please ensure original
packaging is kept.
All items include GST for Australian customers. Tax invoice
can be provided (emailed) upon request reducing paper waste.
We strive for 100% customer satisfaction, and do our best to
provide the best service. Feedback is essential to our
business growth and expansion. If there are any problems,
communication is the key. Please contact us if you need more
information.
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Shipping fee includes postage and handling fees (packaging,
materials & postal delivery fee to our local business centre
if sent via Australia Post). All Shipping prices are clearly
shown in each listing. We unfortunately do not offer
pickup, no exceptions.
We freight goods using Australia Post & Couriers (E-Go &
Fast Way) for larger bulky items. Table below gives an
indication of tracking & insurance cover. We highly
recommend using a service that provides insurance & tracking
as we will not be held liable for damaged or lost in transit
parcels.
Freight Service |
Tracking |
Insurance |
Australia Post Regular Mail |
No |
No |
Australia E-Parcel |
Yes |
Optional |
Australia Post Registered |
Yes |
Yes |
E-Go Couriers (Bulky Items) |
Yes |
Yes - Limited |
Fast Way Couriers (Bulky Items) |
Yes |
Yes - $1,500 |
Please note that once the item leaves our warehouse, we
do not have any control over transit times. Transit
times may fluctuate due to location, public holidays, postal
strikes & natural disasters. We ask that you please allow up
to 10 business days for delivery. In most cases it should be
delivered before this. We have also found that in some
cases, postal delivery drivers may not leave a card to
inform you of an attempted delivery and it may be left at
your local post office for collection.
International Air Mail: No tracking & No insurance cover is
available (Please allow anywhere from 7-25 business days
depending on location). If you require tracking please
select Registered International Air Mail.
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