Round Neck Half Sleeve Printed Cotton T-Shirt - Om

SHIPPING

Orders are processed Monday - Friday (excluding public holidays) from 7am - 3:30pm AEST and can take up to two business days to process before being shipped.

Tracking advice will be sent to your email once your order has dispatched.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Care team.

In the event of a large online promotion, our orders team can get quite backed up due to a massive influx of orders in a short amount of time. If there has been a recent promotion there is a chance that your order may be delayed.

RETURNS

You can return any FULL PRICED item/s within 30 days of the purchase date, excluding all underwear purchases.

Make sure you include a copy of your order confirmation email along with information on what you wish our team to do with your return!

All goods must arrive in their original, unworn and resalable condition including tags, stickers, bags, boxes etc. In the case that your items are returned without the original packaging, we will not be able to process your return.

Please keep a copy of your receipt of proof of shipment for any returns back to   T-Punk. We recommend using tracked postage to ensure your item arrives safe and sound. 

All SALE items are final and cannot be returned, exchanged or refunded. Bundles purchased are considered as sale items. 

Please note, we do not accept returns for any underwear purchases. 

EXCHANGES

Only FULL PRICED items can be exchanged.

If you are wishing to exchange your item for another, please print out your order confirmation and write next to the item the size or product you would like in exchange. Item must be of same value or less.

In the event that the requested item is not available, our Customer Care team will have the amount of the item refunded back to your account.

Please ensure all items are packaged securely and will arrive back to us in their original condition including tags, stickers, bags etc.

The customer will be required to pay any postage costs back to us; however we will ship back your exchange item free of charge. 

FAULTY OR INCORRECT ITEMS

In the case of faulty or incorrect items are received, please contact our Customer Care team via eBay immediately. Please include your order number, and any photos, relevant information regarding the issue so that we can fix this as soon as possible.

Once investigated, we will be able to provide you with information on how to return the item. 

Contact us within 7 days of receiving your item otherwise we may not be able to issue a refund or exchange on the item you have purchased.

SALE OR PROMOTIONAL STOCK

All SALE items are final and cannot be returned, exchanged or refunded. Bundles purchased are considered as sale items.

If you claim a free gift with your order and return your items for a refund, the free gift must also be returned. If you return your items for store credit or an exchange instead, you are more than welcome to keep your free gift.

ABOUT US

We are upcoming online clothing brand based in Melbourne Australia. After observing Australian apparel industry as a customer, we felt the need to provide Australians with the quality clothing without over the top pricing. T-punk T-shirts is the first step in that direction.