Payment
1. We only accept payment via paypal. Before payment, please check whether your ebay shipping address is correct. Payment should be received within 4 days, all the unpaid item will be reported to ebay(as we need to get back the fees which I paid to ebay), and u will get a unpaid case
2. If u don't have a paypal account, u can go to paypal website and use your credit card to register one. Paypal can deal with "E-check, Visa card, Master card, American express card..." money, you can tranfer your credit card money or your bank money to your paypal account, then send the payment to my paypal account. For the tax duty, buyer should pay yourself.
Shipping1. We send out the item to you within the handing time after payment received,For example,"5 working days" is handing time not arrival time, please don't misunderstand. Before payment, you must make sure your ebay shipping address is correct.2. As we all know that International shipping requires more complicated shipping procedures, such as both countries customs, transit stations etc., it will probably take longer time for your items to arrive at the final destination. Much Appreciate for your understanding on this uncontrollable matter. Strict customs area : Brazil （CPF）Service LevelDestinationShipping ProviderDelivery Period (Working days)Standard Service from China/Hong Kong/TaiwanUSStandard SpeedPAK/USPS/UPS/DHL about 8-25 UK Standard SpeedPAK/UPS/DHLabout 14-25 Germany Standard SpeedPAK about 14-25 AU, New zealandStandard SpeedPAK/AU POSTabout 12-16Norway, Netherland, Finland, Ireland, Denmark...European Union Standard SpeedPAK
EMS/DPD/about 14-25RussiaAir Mailabout 25-45Other countriesAir Mailabout 21-35Expedited ServiceUSEMS/UPS/DHL/FedExabout 2-10UK, CA, AU, NZ, DEEMS/DHL/UPS/FedEx/TNTabout 4-12RussiaEMS/China Postabout 10-14Other CountriesEMS/UPS/DHL/FedExabout10-20
3. For Expedited shipping(express shipping), EMS is the default shipping method. If you want to use UPS or DHL, you need to contact me to check whether your address is remote area or not, and check whether Volume weight is heavier than its actual weight, because for remote area address or Volume weight is heavier, you need to pay extra fees..
Volume weight=Package's length x Width x Height/5000.if the item is p-r-e o-r-d-e-r item or the item is super big item and we will shipout 2 packages.One is postcard as a small gift,the other is the item you ordered.If you receive the postcard first,please don't worry,just wait for the second package.And if you have problem with the item or something wrong with the item,please contact me,and I must do my best to help you,best wishes
4.Custom Duty is on the Buyers', but we can mark it as a gift and mark down price of this items .pls make sure when you place the order.Return
Return is accepted within 30 days or 60days after the buyer's receiving the item. We provided 30 Days Money Back Warranty. NO return or exchange will be accepted after 30days or 60days from the date of purchase.After getting the returned item, we will refund the customer at the item's price ( excluding the shipping costs to and from ).Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back.if the item is broken when you received it and could please do not sign for this item, and you should contact me or post office frist, i will do my best to help you.Defective Replacement
15-day-warranty from the delivered date. Please send the photo of the item damage area via email, if it is not man-made damage or physical damage, we will replace a new one but no payment refund under warranty issue, the buyer need to take charge the returning cost. The return items should be included the original package and accessories.
Feedback
Your FEEDBACK is really important for us. Your 100% satisfaction is guaranteed. If you are unhappy with your purchase for any reason, please give us a chance to resolve your concerns before leaving feedback. We will respond to your emails within 24 hours. In addition to your positive feedback, we hope you will give us FIVE STARS on the entire Detailed Seller Ratings.Your better comments will be an encouragement for us to offer better quality and better service in future, thanks
Contact Us
If you have any questions or suggestions,please email us immediately.Your messages will be answered within 24 -48 hours. We shall try our best to solve your problem to your satisfaction
（Office hours 17:00pm-2:30am (PST) Monday to Saturday，i will reply your message on the office hours）
Office hours 17:00pm-2:30am (PST) Monday to Saturday
Office hours 1:00am-11：30pm （GMT）Monday to SaturdayBut you can buy it now from my store anytime.Please allow us at least 24 hours to reply you when in the office, thanks!
